Customer Operations Specialist - SAP & Orders

Monster Energy; Corona (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Monster Energy in Corona, CA is seeking a Customer Operations Representative to manage the end-to-end order lifecycle for finished goods using SAP. You’ll act as a liaison between customers, sales, supply chain, and logistics to ensure accurate processing and timely delivery.

The role requires 1–3 years in customer service and supply chain ops, a Bachelor's degree in a related field, and proficiency with MS Office; SAP experience is preferred.

Qualifications

• Bachelor's Degree in Communications, Supply Chain, or related field.
• 1-3 years of experience in Customer Service.
• 1-3 years of experience in Supply Chain Operations.
• Proficient in Microsoft Office Suite; SAP experience preferred.

Responsibilities

• Order Lifecycle Management - Enter, validate, and maintain customer orders in SAP.
• Cross-Functional Coordination - Collaborate with Sales, Supply Chain, and Logistics to resolve order issues.
• Proactively communicate delays or changes to customers.
• Customer Communication and Issue Resolution - Provide timely updates and resolve discrepancies.
• Reporting - Prepare reports for internal stakeholders.
• Continuous Improvement and Process Support - Participate in projects to improve order management processes.

Skills

Customer Service

Supply Chain Operations

Microsoft Office

Education

Bachelor's Degree in Communications, Supply Chain, or related field

Tools

SAP

Job description

Monster Energy in Corona, CA is seeking a Customer Operations Representative to manage the end-to-end order lifecycle for finished goods using SAP. You’ll act as a liaison between customers, sales, supply chain, and logistics to ensure accurate processing and timely delivery.

The role requires 1–3 years in customer service and supply chain ops, a Bachelor's degree in a related field, and proficiency with MS Office; SAP experience is preferred.