SAP IS-U Device & Work Management Lead (Utilities)

EY; Boston (MA); Remote; USD 171,000 - 285,000; Full time

Job summary

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead the end-to-end design and delivery for utilities clients. You will own the Device and Work Management workstream, define the functional approach, and ensure integration with AMI, MDMS, EDM, GIS, and mobile workforce solutions.

You will lead functional consultants, coach teams, drive requirements, fit-gap analysis, design reviews, testing, and cutover activities, aligning with cross-workstream stakeholders to achieve

Qualifications

• Bachelor’s degree required.
• Typically 4–6 years of SAP IS-U or SAP Utilities experience, with 3+ years leading a functional workstream or team.
• Proven experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization.
• Experience designing and delivering solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls.
• Experience integrating SAP IS-U with related utility systems such as AMI/MDMS, EDM, GIS, inventory, and mobile workforce solutions.
• Experience leading requirements gathering, fit-gap analysis, solution workshops, and functional design, testing, and defect resolution.
• Experience governing cross-functional integrations, testing, cutover, and operational readiness within complex utility transformation programs.
• Experience leading cross-functional teams, managing dependencies and risks, and driving decisions with business and technology stakeholders.
• Strong leadership, communication, planning, and stakeholder-management skills.
• Ability to balance business outcomes, solution quality, delivery constraints, and operational readiness.

Responsibilities

• Owning the SAP IS-U Device and Work Management workstream, including scope, target processes, solution decisions, delivery plans, quality, risks, and outcomes from discovery through deployment and post-go-live stabilization.
• Defining and governing the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
• Leading requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable SAP IS-U solutions.
• Driving end-to-end integration across SAP IS-U and related platforms (AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce).
• Leading the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and handoffs.
• Managing cross-workstream dependencies to ensure alignment across end-to-end utility processes.
• Developing and overseeing functional specifications, solution documentation, configuration standards, and design decisions.
• Leading functional consultants, coordinating vendor teams, and resolving cross-workstream issues.
• Overseeing testing and defect resolution for meter-to-cash processes and operational handoffs.
• Managing scope, estimates, dependencies, risks, and communications to leadership.
• Leading cutover, training, production readiness, and post-go-live stabilization.
• Building trusted relationships with client stakeholders and providing functional guidance on SAP IS-U capabilities.

Skills

SAP IS-U

Device & Work Management

Requirements gathering

Stakeholder management

Team leadership

Education

Bachelor's degree

Tools

AMI

MDMS

GIS

SAP Plant Maintenance

Job description

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead the end-to-end design and delivery for utilities clients. You will own the Device and Work Management workstream, define the functional approach, and ensure integration with AMI, MDMS, EDM, GIS, and mobile workforce solutions.

You will lead functional consultants, coach teams, drive requirements, fit-gap analysis, design reviews, testing, and cutover activities, aligning with cross-workstream stakeholders to achieve