SAP CIS Transformation Specialist - Utilities

Accenture; San Diego (CA); On-site; USD 70,000 - 206,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Accenture is seeking a seasoned consultant for its Utilities Practice to lead strategic engagements in energy retail and customer service, driving digital transformation and operational improvements. You will act as a primary client contact with senior executives, shaping business strategies and delivering value through transformation initiatives.

The role requires 3+ years in the utility sector, 2+ years in SAP, and a Bachelor’s degree or equivalent; travel 25-100% may be required.

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.

Skills

Meter to Cash

Customer Transformation

Advisory/Consulting

Education

Bachelor's degree or equivalent (minimum 12 years) work experience

Associate’s Degree with 6+ years work experience

Tools

SAP

Job description

Accenture is seeking a seasoned consultant for its Utilities Practice to lead strategic engagements in energy retail and customer service, driving digital transformation and operational improvements. You will act as a primary client contact with senior executives, shaping business strategies and delivering value through transformation initiatives.

The role requires 3+ years in the utility sector, 2+ years in SAP, and a Bachelor’s degree or equivalent; travel 25-100% may be required.