SAP CIS Transformation Consultant for Utilities

Accenture

Nashville (TN)

On-site

USD 70,000 - 206,000

Full time

14 days+

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Job summary

Accenture is seeking a senior consultant in the US Utilities practice to lead strategic engagements in energy retail and customer service. You will partner with senior client leaders to drive digital transformation, improve customer experience, and optimize operations across multiple client programs.

The role requires 3+ years in utilities and 2+ years in SAP with Meter-to-Cash expertise, plus strong advisory capabilities.

Qualifications

Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
Minimum of 2 years of functional experience in SAP
Expertise in Meter to Cash operations, functions, and technologies.
Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
Bonus points if you have at least 2 years of advisory or consulting experience
You improvise and adapt to lead clients and teams through change and ambiguity

Responsibilities

Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work environment.
Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.