SAP CIS Transformation Consultant for Utilities

Accenture; Des Moines (IA); On-site; USD 95,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a senior consultant to lead strategic engagements in energy retail and customer service, driving digital transformation and improved customer experience. The role requires SAP expertise, Meter-to-Cash knowledge, and experience delivering large advisory projects across utilities.

You will partner with senior executives, shape solutions, and guide delivery teams across complex programs. Expect opportunities to influence business outcomes, contribute to thought leadership, and

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
• Bonus Points If: You have at least 2 years of experience in an advisory or consulting role

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives .
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work
• Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
• We are open to hiring in most major cities in the US, near to an Accenture corporate office.

Skills

Advisory experience

Change management

Client relationship building

Leading teams

Education

Bachelor's degree or equivalent (minimum 12 years) work experience

Tools

SAP

Job description

Accenture is seeking a senior consultant to lead strategic engagements in energy retail and customer service, driving digital transformation and improved customer experience. The role requires SAP expertise, Meter-to-Cash knowledge, and experience delivering large advisory projects across utilities.

You will partner with senior executives, shape solutions, and guide delivery teams across complex programs. Expect opportunities to influence business outcomes, contribute to thought leadership, and