SAP CIS Transformation Consultant — Utilities

Accenture; Sacramento (CA); Hybrid; USD 70,000 - 206,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is a leading solutions and services company seeking a senior consultant to drive strategic engagements in the utilities sector, focusing on digital transformation, customer experience, and operational efficiency. You will partner with senior executives and guide multi-disciplinary teams in delivering client-centered outcomes.

Requires 3+ years in utility/customer service projects, 2+ years SAP, expertise in Meter-to-Cash and CIS implementations, and willingness to travel 25%-100%

Qualifications

• 3+ years in Utility Industry, Customer Service project delivery / Customer Transformation project delivery
• 2+ years of functional experience in SAP
• Expertise in Meter to Cash operations, functions, and technologies
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)
• Bachelor's degree or equivalent work experience (minimum 12 years)

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and aligning with client objectives.
• Develop and execute strategies to improve client performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring on-time, on-budget delivery.
• Lead business development by identifying opportunities, crafting proposals, and representing the Utilities practice in sales pursuits.

Skills

Utility industry experience

Customer transformation

SAP experience

Meter to cash

CIS implementations

Education

Bachelor's degree or equivalent

Associate degree + 6 years experience

Tools

SAP

Job description

Accenture is a leading solutions and services company seeking a senior consultant to drive strategic engagements in the utilities sector, focusing on digital transformation, customer experience, and operational efficiency. You will partner with senior executives and guide multi-disciplinary teams in delivering client-centered outcomes.

Requires 3+ years in utility/customer service projects, 2+ years SAP, expertise in Meter-to-Cash and CIS implementations, and willingness to travel 25%-100%