Sample Coordinator

Omya Specialty Materials; Long Beach (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Omya Specialty Materials in Long Beach, CA is seeking an entry level Support Technician to process daily samples and literature requests. You will coordinate with Sales to track shipments, maintain inventory, and keep documentation up to date.

The role emphasizes attention to detail, data accuracy and strong organizational skills. English communication is essential; some administrative duties and trade show coordination are involved.

Qualifications

• High school diploma and relevant background.
• Entry level position with potential in inventory handling.
• Experience in inventory management is a plus.
• Excellent command of both oral and written English.

Responsibilities

• Process daily samples, prototype and literature requests from customers and Omya's Sales Department.
• Communicate shipment status with customers and the Sales Department.
• Email order status to the requesting party on a regular basis.
• Ensure timely delivery of samples to customers.
• Maintain sample and literature room stock and reorder inventory as needed.
• Assist in ordering sample ingredients for the application lab.
• Coordinate trade shows and shipment materials in collaboration with Sales.
• File paperwork such as purchasing orders and certificates of analysis.
• Maintain the sample database and keep the sample area safe and neat.
• Troubleshoot problems regularly and perform other duties as assigned.

Skills

Attention to detail

Data accuracy

Organizational skills

Time management

Communication

Education

High school diploma

Job description

JOB REQUIREMENTSRESPONSIBILITIES:Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.Email order status to the corresponding requesting party, on a regular basis.Ensure timely delivery of samples to customers.Maintain sample and literature room stocked and reorder inventory, as needed.Assist Omya's application lab with ordering sample ingredients.Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.File paperwork, such as customer's purchasing orders, certificates of analysis, etc.Maintain integrity and accuracy of sample database.Maintain the sample area in a safe, orderly and neat fashion.Troubleshoot problems on a regular basis.Other duties as assigned.EducationHigh school diploma and relevant background.ExperienceEntry level.Experience in inventory management a plus.Knowledge and skillsStrong attention to detail and data accuracy.Good organizational and time management skills.Ability to prioritize tasks independently.Good communication skills with internal and external stakeholders.Willingness to learn and contribute to continuous improvement.Other requirementsExcellent command of both oral and written local language, basic to good English is a minimum. Additional language skills are beneficial.Pay range: $22 - $26 hourly