SAM & Licensing Analyst (Secret Clearance)

General Dynamics Information Technology, Inc.; Springfield (VA); Presencial; USD 61.000 - 76.000; Jornada completa

Descripción de la vacante

General Dynamics Information Technology, Inc. in Virginia is seeking a Logistics/SAM specialist to manage software asset lifecycle, maintain licensing, and support enterprise procurement across the DoD IT environment from Springfield, VA.

The role requires 3+ years of related logistics experience, an active Secret clearance or ability to obtain, strong analytic skills, and collaboration with cross-functional teams; familiarity with ServiceNow and SAM tools is a plus.

Formación

• 3+ years of related logistics work experience.
• BA/BS – may substitute additional years of experience.
• Strong written and verbal skills.
• Self-starter who can independently work and collaborate with other teams.
• Strong analytic and problem-solving skills with the ability to put together and organize large amounts of information.
• Possess an active secret security clearance.

Responsabilidades

• Understand the complete software asset lifecycle.
• Maintain software licensing throughout the enterprise through software asset repositories and OEM portals by recording serial numbers and/or other license identifiers and ensuring the information is up-to-date, accurate, and auditable.
• Track and determine software and hardware maintenance renewals by identifying the renewal 180 days before the expiration date, validating the renewal with technical SMEs, breaking out the renewal line items by corresponding consuming AoRs, and coordinating with each of the responsible bill payers.
• Enter, track, and receive software and hardware maintenance support renewals and new purchases throughout purchasing process.
• Understand the differences in software entitlements are licensed between OEMs.
• Audit software inventory by software discovery tools, business owners, and software asset repository to ensure compliance of software entitlements.
• Compile presentations of audit findings to inform and present to Government and contract leadership.
• Maintain software media and approved versions through the Definitive Media Library.
• Proactively analyze software data and trends for best value of cost, software licensing, maintenance, and service offerings.
• Review and understand vendor contracts and software license agreements to understand the terms and conditions in which the software can be utilized.
• Work with vendors, IT, Configuration and Change Management and Supply Chain teams to analyze and resolve complex issues associated with software licensing rights.
• Maintain log in access for OEM portals for access to license keys, contracts, support agreements, expiration dates, end-of-life or end-of-support data.
• Interact and professionally exhibit customer service skills and be able to present a positive approach with customers, peers, vendors, and supervisors.
• Create, education, and streamline SAM process and operational procedures throughout the enterprise.
• Perform all other duties as assigned.
• Experience using the Software Asset Workspace to manage software discovery and inventory, license management, reconciliation, and fulfillment.
• Experience using Software Asset Management (SAM) application in ServiceNow.
• Knowledge and demonstrated understanding of the benefits of implementing SAM in an organization.
• Knowledge and demonstrated understanding of how does SAM integrate with other IT processes, such as ITSM and CMDB.
• Experience managing different types of software licenses (e.g., subscription, perpetual, enterprise).
• Knowledge and demonstrated understanding of how ServiceNow handles software discovery.
• Experience using the Reconciliation process in SAM.
• Experience using Software Asset Management to ensure software compliance.
• Knowledge and demonstrated understanding of Software Asset Analytics.
• Knowledge and demonstrated understanding of ServiceNow software normalization.
• Experience using the License Workbench in SAM.
• Knowledge and demonstrated understanding of Publisher Packs and their role in SAM.
• Experience managing software entitlements and allocations in ServiceNow.

Conocimientos

Software Asset Management

Software Licensing

Sourcing and Procurement

Educación

BA/BS

Herramientas

ServiceNow

Descripción del empleo

General Dynamics Information Technology, Inc. in Virginia is seeking a Logistics/SAM specialist to manage software asset lifecycle, maintain licensing, and support enterprise procurement across the DoD IT environment from Springfield, VA.

The role requires 3+ years of related logistics experience, an active Secret clearance or ability to obtain, strong analytic skills, and collaboration with cross-functional teams; familiarity with ServiceNow and SAM tools is a plus.