Salon Operations Leader – Client Experience & Growth

Sun Tan City - Mason Group; Cookeville (TN); On-site; USD 11,000 - 19,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD insurance

Life insurance

HSA

401K

Paid time off

Employee discount

Job summary

Sun Tan City - Mason Group is seeking an Assistant Salon Director to maintain a high-energy, client-centric salon. You will drive store performance, supervise Tanning Consultants, and lead by example in operations and customer service.

The role emphasizes coaching, mentoring, and achieving productivity goals within a fast-paced environment, with five-day weeks and 40–45 hours. Nights/weekends as needed for coverage are required.

Qualifications

• Management and/or Sales experience required.
• College education preferred, but not required.
• Basic Computer skills (Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for Team Members.
• Provide coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Has reliable ability and transportation to go to the bank as needed.
• Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Skills

Management

Sales experience

Leadership

Coaching

Team building

Word

Excel

Outlook

Tools

Word

Excel

Outlook

Job description

Sun Tan City - Mason Group is seeking an Assistant Salon Director to maintain a high-energy, client-centric salon. You will drive store performance, supervise Tanning Consultants, and lead by example in operations and customer service.

The role emphasizes coaching, mentoring, and achieving productivity goals within a fast-paced environment, with five-day weeks and 40–45 hours. Nights/weekends as needed for coverage are required.