Salon Front Desk & Guest Experience Coordinator

Sport Clips, Inc.; Garner (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Ongoing training

Employee discounts

Career growth

Mental health support

Supportive team

Awards recognition

Job summary

Sport Clips, Inc. is looking for a dynamic Salon Coordinator in Garner, NC to deliver exceptional customer service and ensure smooth salon operations. You will greet clients, handle inquiries, manage the reception area, and assist with retail and marketing efforts.

The role requires strong communication, organizational skills, and the ability to multitask in a busy environment. Training is provided, and opportunities for growth exist within the team.

Qualifications

• Customer service or front desk experience preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office and basic social media.
• Ability to multitask in a fast-paced environment.
• Friendly, professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients warmly and ensure a positive first impression.
• Answer phone calls and respond to inquiries promptly.
• Maintain a clean, organized reception area and displays.
• Handle cash and credit card transactions.
• Assist in retail sales with product knowledge.
• Monitor inventory and place supply orders.
• Collaborate with team to ensure smooth reception-to-floor flow.
• Perform secondary duties as assigned by Store Manager.
• Assist in local marketing and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Communication

Organizational skills

multitasking

Friendly demeanor

Tools

Microsoft Office

Social media basics

Job description

Sport Clips, Inc. is looking for a dynamic Salon Coordinator in Garner, NC to deliver exceptional customer service and ensure smooth salon operations. You will greet clients, handle inquiries, manage the reception area, and assist with retail and marketing efforts.

The role requires strong communication, organizational skills, and the ability to multitask in a busy environment. Training is provided, and opportunities for growth exist within the team.