Guest Experience & Salon Operations Coordinator

Sport Clips, Inc.; Morrisville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Team environment

Career growth

Mental health support

Awards recognition

Job summary

Sport Clips, Inc. in Morrisville, NC is seeking a dynamic Salon Coordinator to deliver exceptional customer service and ensure smooth salon operations. You will greet clients, answer calls, manage the reception and retail displays, process payments, assist in retail sales, and support marketing efforts.

This role offers training, growth opportunities, and a friendly team environment. Ideal candidates have strong communication, organization, and multitasking skills, with a passion for the beauty

Qualifications

• Experience in customer service, receptionist, or front desk roles preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and social media platforms.
• Ability to handle multiple tasks in a fast-paced environment.
• Friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring a positive experience.
• Answer phone calls and address inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing card payments.
• Assist in retail sales by providing product knowledge and recommendations.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure smooth flow from reception to the cutting floor.
• Complete secondary responsibilities such as cleaning, stocking, and sanitation.
• Assist in marketing efforts, including local neighborhood marketing and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Receptionist

Front desk

Salon coordination

Communication

Organization

Time management

Microsoft Office Suite

Social media

Tools

Microsoft Office Suite

Social media platforms

Job description

Sport Clips, Inc. in Morrisville, NC is seeking a dynamic Salon Coordinator to deliver exceptional customer service and ensure smooth salon operations. You will greet clients, answer calls, manage the reception and retail displays, process payments, assist in retail sales, and support marketing efforts.

This role offers training, growth opportunities, and a friendly team environment. Ideal candidates have strong communication, organization, and multitasking skills, with a passion for the beauty