Salon Coordinator

Sport Clips, Inc.; Garner (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Ongoing training

Employee discounts

Career growth

Mental health support

Supportive team

Awards recognition

Job summary

Sport Clips, Inc. is looking for a dynamic Salon Coordinator in Garner, NC to deliver exceptional customer service and ensure smooth salon operations. You will greet clients, handle inquiries, manage the reception area, and assist with retail and marketing efforts.

The role requires strong communication, organizational skills, and the ability to multitask in a busy environment. Training is provided, and opportunities for growth exist within the team.

Qualifications

• Customer service or front desk experience preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office and basic social media.
• Ability to multitask in a fast-paced environment.
• Friendly, professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients warmly and ensure a positive first impression.
• Answer phone calls and respond to inquiries promptly.
• Maintain a clean, organized reception area and displays.
• Handle cash and credit card transactions.
• Assist in retail sales with product knowledge.
• Monitor inventory and place supply orders.
• Collaborate with team to ensure smooth reception-to-floor flow.
• Perform secondary duties as assigned by Store Manager.
• Assist in local marketing and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Communication

Organizational skills

multitasking

Friendly demeanor

Tools

Microsoft Office

Social media basics

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities:

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications:

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits:

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information:

132 Shenstone Blvd.
Garner, NC 27529