Salon Experience Lead: Groomer & Trainer

PetSmart; Campbell (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Associate discounts

Tuition assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) in Campbell, CA is responsible for delivering high-quality grooming services while developing bathers and stylists through the grooming development program.

This full-time role emphasizes leadership, client care, and salon operations, including bookings, safety, and compliance. Experience with grooming tools and strong communication are essential; evenings, weekends, and holidays may be required.

Qualifications

• 2+ years grooming experience.
• Full-time availability; flexibility for evenings, weekends, and holidays.
• Proficiency with grooming tools, equipment, and products.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to stay calm under pressure and maintain safety.

Responsibilities

• Lead grooming services and train bathers/stylists.
• Develop and certify salon staff through grooming programs.
• Manage salon operations including bookings and customer interactions.
• Promote salon services and merchandise to grow sales.
• Maintain cleanliness and humane treatment of pets in grooming area.

Skills

Grooming

Customer service

Communication

Safety awareness

Tools

Grooming tools

Job description

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) in Campbell, CA is responsible for delivering high-quality grooming services while developing bathers and stylists through the grooming development program.

This full-time role emphasizes leadership, client care, and salon operations, including bookings, safety, and compliance. Experience with grooming tools and strong communication are essential; evenings, weekends, and holidays may be required.