Salon Experience Lead: Groomer & Trainer

PetSmart Store Support Group, Inc.; Bellingham (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. in Bellingham seeks a Salon Experience Lead to provide exceptional service and lead a high-performing team. You will oversee grooming services, train new stylists, and enhance the pet parent experience through engagement. Ensure compliance with policies while driving salon sales and mentoring staff.

This role requires strong grooming experience and communication skills, with a focus on pet care and customer satisfaction. The position offers meaningful benefits and growth opportunities.

Qualifications

• 2+ years grooming experience.
• Full‑time availability with schedule flexibility.
• Strong written and verbal communication skills.

Responsibilities

• Facilitate associate experience and support development.
• Manage pet parent interactions and ensure satisfaction.
• Promote salon sales and maintain operational standards.

Skills

Grooming experience

Communication skills

Organizational skills

Tools

Grooming tools

Computer applications

Job description

PetSmart Store Support Group, Inc. in Bellingham seeks a Salon Experience Lead to provide exceptional service and lead a high-performing team. You will oversee grooming services, train new stylists, and enhance the pet parent experience through engagement. Ensure compliance with policies while driving salon sales and mentoring staff.

This role requires strong grooming experience and communication skills, with a focus on pet care and customer satisfaction. The position offers meaningful benefits and growth opportunities.