Salesforce Team Lead: Lead Admin, Automation & CPQ

AHEAD; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health insurance

Flexible work arrangements

Professional development budget

Job summary

AHEAD is seeking a proactive Team Lead for SaaS Applications to manage and optimize our Salesforce environment while guiding a team of Administrators. The role blends hands-on configuration, data governance, and delivery leadership to support enterprise customers.

Ideal candidates bring 8+ years of Salesforce experience, strong leadership skills, and a track record of delivering scalable Salesforce solutions with CPQ, Billing, and integrations.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 8+ years of hands-on Salesforce administration experience, including senior-level responsibility for Sales Cloud, CPQ, and Billing.
• Demonstrated experience leading, managing, or mentoring Salesforce Administrators; experience supervising a small team is preferred.
• Strong people leadership skills, including coaching, delegation, performance feedback, conflict resolution, and team development.
• Ability to prioritize work across a team, manage competing demands, and communicate delivery status, risks, and dependencies clearly.
• Strong understanding of Salesforce data models, security, and automation tools.
• Experience with integration tools and patterns for connecting Salesforce with other systems.
• Salesforce Administrator certification required; Advanced Administrator or Platform App Builder preferred.
• Experience working in Agile/SCRUM environments with JIRA.
• Familiarity with quote-to-cash, billing, or financial process automation.
• Exposure to Snowflake, Power BI, and Certinia would be a plus.

Responsibilities

• Lead, coach, and manage a team of Salesforce Administrators, including regular one-on-one meetings, goal setting, performance feedback, career development, and support for day-to-day execution.
• Set team priorities, assign work, balance capacity, remove blockers, and ensure commitments are delivered with appropriate quality and timeliness.
• Provide technical and functional guidance to the team, review proposed solutions and configurations, and promote consistent standards, documentation, and Salesforce best practices.
• Serve as the first point of escalation for team members and operational issues, coordinating resolution and communicating risks, dependencies, and status to SaaS Applications leadership and business stakeholders.
• Administer and maintain Salesforce environments, including user setup, roles, profiles, permission sets, and security settings.
• Configure and customize Salesforce objects, fields, page layouts, record types, validation rules, and automation tools (Flows, Process Builder).
• Collaborate with business stakeholders to gather requirements, translate needs into actionable work for the team, and implement scalable Salesforce solutions.
• Support CPQ and Billing configurations, ensuring accurate quote-to-cash processes.
• Lead or support integrations between Salesforce and other enterprise systems using middleware tools (e.g., MuleSoft).
• Monitor system performance, conduct regular audits, and implement optimizations for usability and security.
• Create and maintain reports and dashboards to support business decision-making and team visibility.
• Document system configurations, processes, and best practices.
• Conduct training and knowledge-sharing sessions for end users and internal teams.
• Stay current with Salesforce releases and recommend platform enhancements.

Skills

People leadership

Salesforce

CPQ & Billing

Data management

Integration tools

Agile / SCRUM

JIRA

Education

Bachelor's degree in Computer Science or related field

Salesforce Administrator certification

Tools

Salesforce (Sales Cloud)

MuleSoft

Snowflake

Power BI

Certinia

Job description

AHEAD is seeking a proactive Team Lead for SaaS Applications to manage and optimize our Salesforce environment while guiding a team of Administrators. The role blends hands-on configuration, data governance, and delivery leadership to support enterprise customers.

Ideal candidates bring 8+ years of Salesforce experience, strong leadership skills, and a track record of delivering scalable Salesforce solutions with CPQ, Billing, and integrations.