Salesforce & RevOps Systems Analyst

Socket.dev; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited Paid Vacation Time

Paid Holidays

401k Matching

Inclusive Culture

Health Benefits

Job summary

ShipMonk is seeking a Revenue Operations Systems Analyst to optimize, integrate, and administer systems that drive revenue performance across Sales, Marketing, Customer Experience, and Merchant Success.

The role focuses on Salesforce configuration, workflow automation, reporting accuracy, and system scalability, partnering with the Revenue Operations Lead to improve data integrity and streamline processes. A hands-on builder who enjoys solving system challenges will excel.

Qualifications

• 2–4+ years of Salesforce Administration or Revenue Operations experience.
• Salesforce Administrator Certification preferred.
• Strong understanding of CRM data models, automation, and change management.
• Hands-on experience building Salesforce Flows and automation.
• Experience supporting multi-team revenue organizations preferred.
• Strong troubleshooting and analytical problem-solving skills.
• High attention to detail and documentation discipline.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Configure, customize, and maintain Salesforce to support evolving business requirements, including flows, custom objects, validation rules, and automation.
• Support integration workflows across GTM tools and internal systems, maintain data architecture consistency, and enforce data hygiene.
• Maintain dashboards and operational reports across revenue teams, audit CRM data for completeness and accuracy.
• Collaborate with Sales, Marketing, CX, and Merchant Success to understand process needs and support rollout of new tools or enhancements.

Skills

Salesforce

CRM automation

Change management

Flows & automation

Data integrity

Troubleshooting

Prioritization

Documentation

Tools

Salesforce

Job description

ShipMonk is seeking a Revenue Operations Systems Analyst to optimize, integrate, and administer systems that drive revenue performance across Sales, Marketing, Customer Experience, and Merchant Success.

The role focuses on Salesforce configuration, workflow automation, reporting accuracy, and system scalability, partnering with the Revenue Operations Lead to improve data integrity and streamline processes. A hands-on builder who enjoys solving system challenges will excel.