Salesforce Program Manager: Discovery to Adoption

Smart IT Frame LLC

Chicago (IL)

Presencial

USD 110.000 - 150.000

Jornada completa

Hace 7 días

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Descripción de la vacante

Smart IT Frame LLC in Chicago is seeking a PM with Salesforce Trailblazers to lead discovery workshops, interview stakeholders, and translate business outcomes into epics and user stories. You’ll define current and target state processes, map data, and oversee testing, rollout impacts, and adoption.

The role requires coordinating with architects and developers and aligning Salesforce capabilities with business needs.

Formación

Lead discovery workshops and stakeholder interviews to understand business outcomes, current processes, pain points, data needs and adoption barriers.
Document current-state and target-state processes, rules, journeys, use cases and measurable outcomes.
Translate business needs into epics, features, user stories, acceptance criteria and reporting requirements.
Analyze requirements against Salesforce capabilities and coordinate with architects and developers on configuration and integration options.
Maintain a prioritized, traceable backlog with scope, dependencies and risks.

Responsabilidades

Facilitate requirement walkthroughs and refinements with cross-functional teams.
Define functional requirements across Salesforce entities and Microsoft 365 integrations.
Support data discovery, mapping, migration rules and data-quality controls.
Capture requirements for Salesforce and Outlook integrations and for role-based access controls.
Create test scenarios and coordinate system and user acceptance testing.