Salesforce Business Analyst – Discovery to UAT

7Seventy; United States; Remote; USD 83,000 - 117,000; Full time

Job summary

7Seventy is seeking a Salesforce Business Analyst to support client-facing Salesforce projects by translating business requirements into technical solutions. The role focuses on stakeholder discovery, documenting requirements, and developing actionable user stories with clear acceptance criteria for developers and QA.

Candidates should have hands-on Salesforce administration, experience with Sales Cloud and Service Cloud, and strong documentation skills to manage multiple client workstreams and

Qualifications

• 2–5 years of Salesforce Business Analyst experience, preferably supporting consulting engagements or systems integration projects.
• 1–2 years of hands-on Salesforce Administrator experience. Practical platform administration knowledge is a mandatory requirement.
• At least 1 year of consulting experience.
• Demonstrated experience preparing, facilitating, and documenting discovery and requirements sessions involving non-technical business stakeholders.
• Proven experience producing actionable user stories and structured acceptance criteria that development and QA teams can use without additional clarification.

Responsibilities

• Plan, prepare, and facilitate discovery and requirements-gathering sessions with client stakeholders, developing agendas, asking targeted questions, and establishing clear session outcomes.
• Record and synthesize stakeholder discussions in real time, documenting business decisions, unresolved questions, action items, and follow-up requirements.
• Prepare accurate, structured meeting summaries and distribute documentation promptly to keep stakeholders informed and project activities moving forward.
• Translate business needs into detailed Salesforce user stories and acceptance criteria using Given/When/Then formatting, providing sufficient clarity for developers to implement and QA teams to validate solutions.
• Document functional requirements for Salesforce configuration, workflow automation, and integration activities, ensuring alignment between business expectations and technical implementation.
• Act as the primary connection between business stakeholders and technical delivery teams, clarifying requirements, communicating decisions, and maintaining agreement on solution expectations.
• Maintain organized, current project documentation in Confluence, Jira backlogs, and related project artifacts, ensuring information remains accessible, accurate, and useful throughout delivery.
• Manage assigned tickets and documentation across multiple workstreams, tracking outstanding requirements, action items, and delivery dependencies.
• Support User Acceptance Testing (UAT) by preparing test scripts, coordinating business testers, documenting defects, and tracking issues through resolution.
• Identify potential scope risks, unresolved requirements, and project dependencies early, escalating concerns with appropriate context and supporting details.
• Contribute to improvements in internal delivery processes, documentation practices, and knowledge sharing across the consulting team.

Skills

Discovery facilitation

Requirement analysis

Stakeholder management

Technical writing

UAT support

Education

Salesforce Administrator Certification

Tools

Salesforce

Jira

Confluence

Job description

7Seventy is seeking a Salesforce Business Analyst to support client-facing Salesforce projects by translating business requirements into technical solutions. The role focuses on stakeholder discovery, documenting requirements, and developing actionable user stories with clear acceptance criteria for developers and QA.

Candidates should have hands-on Salesforce administration, experience with Sales Cloud and Service Cloud, and strong documentation skills to manage multiple client workstreams and