Salesforce Platform & Strategy Lead (Remote)

Prime Therapeutics; Indianapolis (IN); Remote; USD 94,000 - 160,000; Full time

Job summary

Prime Therapeutics seeks a Manager, Salesforce - Remote to lead strategy, administration, and modernization of the Salesforce platform. You will guide a high-performing team and partner with Sales, Account Management, Operations, Marketing and client-facing functions to deliver measurable value.

The role focuses on a multi-year roadmap, AI-enabled capabilities, process improvements, and executive-level updates while managing budgets and vendor relationships. US work eligibility is required.

Qualifications

• Bachelor's degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required.
• 6 years of work experience with CRM applications, including at least 3 years of experience with Salesforce
• 1 year of leadership/people management experience
• Must be eligible to work in the United States without the need for work visa or residency sponsorship
• Strong analytical skills and Salesforce product knowledge, including a thorough understanding of how to interpret customer business needs and the translation of those needs into technology and operational requirements
• Experience developing technology roadmaps and strategic plans
• Experience managing competing priorities across multiple initiatives
• Excellent communication and influencing skills
• Business process improvement experience
• Highly organized and result focused
• Ability to work effectively with cross-functional teams and indirect lines of authority
• Proficient with Microsoft Office suite
• Experience with Salesforce Health Cloud or other industry-specific Salesforce cloud solutions within a regulated environment
• Experience implementing Salesforce AI capabilities, agentic solutions, intelligent automation, or AI-enabled self-service
• 2 years of leadership/people management experience

Responsibilities

• Develop and execute a multi-year Salesforce platform strategy and roadmap aligned with organizational priorities, business transformation objectives, and measurable business outcomes.
• Identify, prioritize, and implement Salesforce artificial intelligence capabilities that improve productivity, decision-making, customer experience, and self-service.
• Lead complex Salesforce initiatives and platform enhancements, including product configuration, pricing, quoting, guided selling, and self-service capabilities that drive business value and operational efficiency.
• Oversee the implementation and support of Salesforce ecosystem solutions such as Marketing Cloud, Experience Cloud, mobile applications, AI-enabled self-service platforms, and other AppExchange, SaaS, or sales technology solutions.
• Build and lead a high-performing Salesforce organization that delivers business value through strong talent development, accountability, innovation, process improvement, and disciplined execution of strategic initiatives and priorities.
• Oversee requirements gathering, solution design, testing, implementation, and ongoing platform maintenance to ensure Salesforce capabilities align with business objectives and deliver measurable value.
• Collaborate with technology and business teams to evaluate, prioritize, and support architectural and integration solutions across Salesforce and the broader technology ecosystem.
• Manage the Salesforce budget and coordinate vendor relationships and contract negotiations, assess build-versus-buy options, and maximize the business value of Salesforce and third-party technology investments.
• Provide executive-level updates that clearly communicate progress, business value, risks, dependencies, tradeoffs, and strategic recommendations.
• Perform other duties as assigned.

Skills

Salesforce

CRM applications

People management

Analytical skills

Communication skills

MS Office

Cross-functional teamwork

Education

Bachelor's degree or equivalent

Tools

Salesforce Health Cloud

Marketing Cloud

Experience Cloud

Job description

Prime Therapeutics seeks a Manager, Salesforce - Remote to lead strategy, administration, and modernization of the Salesforce platform. You will guide a high-performing team and partner with Sales, Account Management, Operations, Marketing and client-facing functions to deliver measurable value.

The role focuses on a multi-year roadmap, AI-enabled capabilities, process improvements, and executive-level updates while managing budgets and vendor relationships. US work eligibility is required.