Salesforce Platform Lead Engineer (Remote)

The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health; United States; Remote; USD 80,000 - 131,000; Full time

Job summary

Vibrant Emotional Health is seeking a CRM Lead Engineer to provide hands-on leadership for the Salesforce CRM platform within Platform Engineering. You will supervise CRM Engineers, drive technical execution, enforce coding standards, and collaborate with architects, delivery, QA, data, security, and DevSecOps to ensure platform reliability.

You will partner with the Salesforce Solution Architect and Vendor teams to address high-risk integrations, data migrations, and complex configurations

Qualifications

• Bachelor’s degree and at least 7 years of experience in Salesforce/CRM engineering or related roles.

Responsibilities

• Manage CRM Engineers assigned to the platform, including coaching, performance feedback, goal setting, workload management, career development, and technical mentoring.
• Lead hands-on configuration, customization, development, testing, maintenance, and optimization of the Salesforce CRM platform.
• Lead technical discovery and engineering solutioning before sprint commitment; identify technical dependencies, constraints, risks, technical debt, and implementation options.
• Translate prioritized product requirements and approved solution architecture into technically feasible, appropriately sized, development-ready work.
• Provide engineers meaningful input into solution design and implementation and encourage small, testable increments and rapid feedback.
• Lead and enforce peer code reviews for Apex, Lightning Web Components, integrations, automation, and other custom development.
• Establish and reinforce coding standards, reusable engineering patterns, development practices, and platform-specific technical guardrails.
• Manage technical delivery of custom development, integrations, APIs, middleware, data migration, and complex Salesforce configuration.
• Coordinate and provide technical direction to vendor and systems-integrator developers supporting the assigned platform; review deliverables and code and enforce Vibrant engineering standards
• Partner with DevSecOps on source control, CI/CD, automated scanning, deployment practices, vulnerability remediation, environment management, and release controls
• Partner with the Salesforce Solution Architect on complex, high-risk, cross-platform, integration-heavy, security-sensitive, or difficult-to-reverse technical decisions
• Identify downstream effects of proposed changes across objects, fields, automation, integrations, APIs, reporting, data flows, security, and dependent applications before implementation
• Ensure system testing and technical regression testing are planned and completed for platform changes, releases, defects, and hotfixes
• Lead technical response to significant production defects and root cause analysis; ensure corrective actions and prevention measures are implemented
• Monitor platform health and identify technical debt, performance concerns, obsolete components, security risks, and modernization opportunities
• Participate in release planning and readiness with Delivery, ensuring technical dependencies, testing, deployment requirements, rollback considerations, and documentation are complete
• Ensure technical specifications, configuration documentation, object/field documentation, integration mappings, architecture decisions, release artifacts, and lessons learned are completed and contributed to the CRM knowledge base
• Maintain state-of-the-art awareness in Salesforce engineering, platform capabilities, APIs, integration patterns, DevSecOps practices, and approved AI-assisted engineering tools
• Collaborate with Product, Delivery, QA, UI/UX, Data, Security, administrators, and other technology teams while maintaining clear accountability for technical implementation
• Other duties as assigned

Skills

Salesforce

Apex

Lightning Web Components

Flow/automation

APIs

Security

Data migration

CI/CD

DevSecOps

Code reviews

Education

Bachelor’s degree

Job description

Vibrant Emotional Health is seeking a CRM Lead Engineer to provide hands-on leadership for the Salesforce CRM platform within Platform Engineering. You will supervise CRM Engineers, drive technical execution, enforce coding standards, and collaborate with architects, delivery, QA, data, security, and DevSecOps to ensure platform reliability.

You will partner with the Salesforce Solution Architect and Vendor teams to address high-risk integrations, data migrations, and complex configurations