Salesforce Platform Engineer - AI-Driven Sales Tech

MetLife; Cary (NC); Hybrid; USD 76,000 - 113,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with employer matching

Parental leave

Paid time off

Paid holidays

Volunteer time off

Tuition assistance

Job summary

MetLife’s Global Technology team seeks an early-career Sales Technology Developer to build and support Salesforce-based capabilities for the GB360 Sales team. You’ll work on Sales Cloud, opportunity workflows, and data integrations while applying configuration-first approaches and AI-assisted development tools.

This hybrid role in Cary, NC requires in-office presence three days a week; you’ll participate in SAFe ceremonies, peer reviews, unit testing, and production support, with a broad

Qualifications

• Bachelor degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
• 1+ years of software development, Salesforce development, application support, configuration, automation, or other technical delivery work.
• Experience developing, testing, or supporting software, CRM, SaaS, or enterprise platform solutions.
• Exposure to Salesforce development or configuration concepts such as Apex, Lightning Web Components, Flows, SOQL/SOSL, data model, objects, fields, reports, dashboards, or Salesforce APIs.
• Understanding of Salesforce security model principles such as profiles, permission sets, sharing, roles, field-level security, authentication concepts, or data access controls.
• Working understanding of source control, deployment practices, automated testing, secure coding, issue tracking, release readiness, and production support concepts.
• Familiarity with Agile or SAFe delivery teams, including story refinement, estimation, sprint execution, testing support, demos, and release readiness.
• Interest in using approved AI-assisted development tools to improve productivity, documentation, testing, and learning.
• Ability to learn Salesforce platform patterns, limits, integration concepts, and enterprise delivery standards quickly with guidance.
• Strong communication, collaboration, analytical thinking, problem solving, and attention to detail.

Responsibilities

• Build, test, configure, and support Salesforce GB360 Sales capabilities using Apex, Lightning Web Components, SOQL/SOSL, Flows, declarative configuration, and platform APIs as appropriate.
• Support Sales Cloud, opportunity workflows, pipeline processes, Book of Business views, activity capture, reporting, and sales-service handoffs.
• Apply configuration-first thinking to minimize unnecessary customization while supporting approved custom development when needed.
• Assist with user stories, estimates, technical notes, test inputs, release documentation, and support materials in partnership with product, functional, QA, and technical teammates.
• Support integrations connecting GB360 Sales with enterprise platforms such as Data Hubs, Seismic, underwriting, pricing, MetIQ, workflow systems, analytics, and related Sales Technology ecosystem components.
• Use approved AI-assisted development tools to support technical analysis, code generation, test design, documentation, defect analysis, and release preparation while applying human review and secure development practices.
• Participate in SAFe and Agile routines including PI Planning, backlog refinement, sprint planning, demos, retrospectives, dependency discussions, defect triage, and production readiness reviews.
• Participate in peer reviews of Salesforce code, configuration, solution designs, test approaches, deployment plans, and release materials.
• Develop and execute unit tests, support automated testing where applicable, assist with system/integration testing and UAT, and help resolve defects before release.
• Assist with production support, incident investigation, performance tuning, Salesforce security or permission issues, integration failures, and technical debt remediation under guidance.

Skills

Salesforce development

Apex

Lightning Web Components

SOQL/SOSL

Agile/SAFe

APIs (REST/SOAP)

Education

Bachelor’s degree in CS/IS/Engineering or equivalent

Tools

Git

SFDX

Jenkins

Copado

Azure DevOps

Job description

MetLife’s Global Technology team seeks an early-career Sales Technology Developer to build and support Salesforce-based capabilities for the GB360 Sales team. You’ll work on Sales Cloud, opportunity workflows, and data integrations while applying configuration-first approaches and AI-assisted development tools.

This hybrid role in Cary, NC requires in-office presence three days a week; you’ll participate in SAFe ceremonies, peer reviews, unit testing, and production support, with a broad