Salesforce Developer

MetLife; New York (NY); Hybrid; USD 76,000 - 113,000; Full time

Benefits offered by this job

Health plan

Life insurance

401(k) with employer matching

Paid time off

Job summary

MetLife in the United States is seeking a Sales Technology Developer to help build, test, configure, and support Salesforce-based capabilities for the GB360 Sales team. You’ll work on Sales Cloud workflows, Book of Business views, and seller productivity, collaborating across product, QA, and engineering.

This early-career role emphasizes SAFe/Agile practices, AI-assisted development tools, and secure coding.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
• 1+ years of software development, Salesforce development, application support, configuration, automation, or related technical delivery work.
• Experience developing, testing, or supporting software, CRM, SaaS, or enterprise platform solutions.
• Exposure to Salesforce development or configuration concepts (Apex, LWC, Flows, SOQL/SOSL, APIs).
• Understanding Salesforce security model (profiles, permission sets, sharing, roles).
• Familiarity with Agile/SAFe, automated testing, release readiness, and CI/CD concepts.
• Interest in using AI-assisted tools to improve productivity and learning.
• Ability to learn Salesforce patterns, limits, and integration concepts with guidance.

Responsibilities

• Assist in building, testing, configuring, and supporting Salesforce GB360 Sales capabilities.
• Support Sales Cloud workflows, opportunity processes, and Book of Business views.
• Apply configuration-first thinking and minimize unnecessary customization.
• Support user stories, release materials, and test inputs with cross-functional teams.
• Assist integrations with Data Hubs, Seismic, MetIQ, and related platforms.
• Use AI-assisted tools for analysis, testing, and documentation with human review.
• Participate in SAFe/Agile ceremonies and peer reviews of code and designs.
• Develop and execute unit tests and support system/integration testing and UAT.

Skills

Strong communication

Collaboration

Analytical thinking

Problem solving

Attention to detail

Education

Bachelor degree in Computer Science, Information Systems, Engineering, or equivalent work experience

Tools

Apex

Lightning Web Components

SOQL/SOSL

Flows

Salesforce APIs

Data Hubs

Seismic

MetIQ

Azure DevOps

Git

SFDX

Jenkins

Copado

Job description

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

The Sales Technology Developer is an early-career software and platform engineer who helps build, test, configure, and support Salesforce-based capabilities for the GB360 Sales scaled delivery team. The role supports Sales Cloud, opportunity and pipeline workflows, Book of Business views, seller productivity, Sales and Underwriting collaboration, and sales-service handoffs.

Key Responsibilities

• Assist in building, testing, implementing, and supporting Salesforce-based GB360 Sales capabilities using Apex, Lightning Web Components, SOQL/SOSL, Flows, declarative configuration, and platform APIs as appropriate.
• Support Sales Cloud and seller-productivity capabilities including opportunity workflows, pipeline processes, Book of Business views, activity capture, reporting, and sales-service handoffs.
• Apply configuration-first thinking to minimize unnecessary customization while supporting approved custom development when needed.
• Assist with user stories, estimates, technical notes, test inputs, release documentation, and support materials in partnership with product, functional, QA, and technical teammates.
• Support integrations connecting GB360 Sales with enterprise platforms such as Data Hubs, Seismic, underwriting, pricing, MetIQ, workflow systems, analytics, and related Sales Technology ecosystem components.
• Use approved AI-assisted development tools to support technical analysis, code generation, test design, documentation, defect analysis, and release preparation while applying human review and secure development practices.
• Participate in SAFe and Agile routines including PI Planning, backlog refinement, sprint planning, demos, retrospectives, dependency discussions, defect triage, and production readiness reviews.
• Participate in peer reviews of Salesforce code, configuration, solution designs, test approaches, deployment plans, and release materials.
• Develop and execute unit tests, support automated testing where applicable, assist with system/integration testing and UAT, and help resolve defects before release.
• Assist with production support, incident investigation, performance tuning, Salesforce security or permission issues, integration failures, and technical debt remediation under guidance.

Required Qualifications

• Bachelor degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
• 1+ years of experience in software development, Salesforce development, application support, configuration, automation, or other technical delivery work.
• Internship, academic, project, or professional experience developing, testing, or supporting software, CRM, SaaS, or enterprise platform solutions.
• Exposure to Salesforce development or configuration concepts such as Apex, Lightning Web Components, Flows, SOQL/SOSL, data model, objects, fields, reports, dashboards, or Salesforce APIs.
• Understanding of Salesforce security model principles such as profiles, permission sets, sharing, roles, field-level security, authentication concepts, or data access controls.
• Working understanding of source control, deployment practices, automated testing, secure coding, issue tracking, release readiness, and production support concepts.
• Familiarity with Agile or SAFe delivery teams, including story refinement, estimation, sprint execution, testing support, demos, and release readiness.
• Interest in using approved AI-assisted development tools to improve productivity, documentation, testing, and learning.
• Ability to learn Salesforce platform patterns, limits, integration concepts, and enterprise delivery standards quickly with guidance.
• Strong communication, collaboration, analytical thinking, problem solving, and attention to detail.

Preferred Qualifications

• Salesforce Platform App Builder, Platform Developer I, Salesforce Administrator, or comparable Salesforce Trailhead/project experience.
• Exposure to Sales Cloud, opportunity management, pipeline workflows, Book of Business concepts, activity management, CRM Analytics, Salesforce Connect, or managed packages.
• Exposure to Salesforce Einstein-enabled capabilities, AI-assisted CRM workflows, recommendations, natural-language retrieval, or guided selling features.
• Familiarity with AutoRabit, Copado, Azure DevOps, Git, SFDX, Jenkins, Code Builder, or comparable Salesforce release and DevOps tooling.
• Experience with REST APIs, SOAP APIs, Bulk APIs, event-based patterns, data migration, ETL/ELT, middleware, or enterprise integration concepts.
• Experience with Seismic, Data Hub integrations, underwriting, pricing, MetIQ, workflow orchestration, analytics, or other enterprise data and content platforms.
• Experience in insurance, group benefits, broker/customer relationship management, commercial sales, sales operations, or enterprise CRM transformation.
• Exposure to accessibility, mobile Salesforce considerations, governor-limit awareness, performance troubleshooting, or production support standards.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $76,050 - $112,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 30 days from the listed posting date.