Salesforce Intern & Business Analyst—Impact & Learning (DC)

ABA - American Bankers Association; Washington (District of Columbia); On-site; USD 34,000 - 83,000; Full time

Job summary

The American Bankers Association in Washington, DC is seeking motivated students for a temporary internship to support its Salesforce-based association management system. The role runs June 7, 2027 to August 13, 2027 with a 37.5-hour work week and onsite requirement of two days per week.

Undergraduate students earn $25/hour and graduate students earn $30/hour, contingent on enrollment in an accredited college or university with expected graduation December 2027 or later.

Qualifications

• Must be enrolled as an undergraduate or graduate student with graduation date of December 2027 or later.
• Proficiency with Microsoft 365 applications (Word, PowerPoint, Excel).
• Experience with Salesforce CRM and/or Azure DevOps is preferred but not required.
• Strong written and verbal communication skills for business and technical audiences.
• Ability to analyze requirements and document processes.

Responsibilities

• Support business analysis, reporting, and QA for ABA’s Salesforce-based AMS.
• Assist with requirements analysis, process documentation, and regression testing enhancements.
• Develop and organize a wiki-based repository for business process documentation.
• Analyze data quality issues and support timely resolution.
• Help publish release notes and updated training content on intranet.

Skills

AI tools usage

Data analysis

SQL understanding

Workflow diagrams

Strong communication

Education

Undergraduate/Graduate student

Tools

Salesforce CRM

Azure DevOps

Microsoft 365

Job description

The American Bankers Association in Washington, DC is seeking motivated students for a temporary internship to support its Salesforce-based association management system. The role runs June 7, 2027 to August 13, 2027 with a 37.5-hour work week and onsite requirement of two days per week.

Undergraduate students earn $25/hour and graduate students earn $30/hour, contingent on enrollment in an accredited college or university with expected graduation December 2027 or later.