Paid Salesforce Intern: Business Analyst & QA (DC)

American Bankers Association; Washington, Baltimore (District of Columbia, MD); Sur place; USD 34 000 - 41 000; Plein temps

Résumé du poste

The American Bankers Association in Washington, DC offers a paid internship opportunity for undergraduate and graduate students. The internship runs June 7, 2027 – August 13, 2027, full-time at 37.5 hours per week, onsite at least two days per week, with pay rates of $25/hour (undergraduate) or $30/hour (graduate).

Interns will support business analysis, reporting, QA for ABA's Salesforce-based AMS, help create a wiki for process docs, analyze data quality, and contribute to release notes and

Qualifications

• Proficiency with Microsoft 365 applications (Word, PowerPoint, Excel).
• Ability to use AI tools effectively to support research, analysis, documentation, and productivity.
• Understanding of workflow diagrams, requirements analysis, relational and object-oriented database concepts, and SQL.

Responsabilités

• Support business analysis, reporting, and QA for ABA’s Salesforce-based association management system.
• Assist with requirements analysis, process documentation, and enhancements to regression testing and reporting capabilities.
• Develop and organize a wiki-based repository for business process documentation.
• Analyze data quality issues and support timely resolution.
• Help publish release notes and updated training content on the intranet.

Connaissances

Microsoft 365

AI tools

SQL

Salesforce CRM

Azure DevOps

Communication skills

Collaboration

Formation

Enrollment in accredited college/university

Outils

Salesforce CRM

Azure DevOps

Description du poste

The American Bankers Association in Washington, DC offers a paid internship opportunity for undergraduate and graduate students. The internship runs June 7, 2027 – August 13, 2027, full-time at 37.5 hours per week, onsite at least two days per week, with pay rates of $25/hour (undergraduate) or $30/hour (graduate).

Interns will support business analysis, reporting, QA for ABA's Salesforce-based AMS, help create a wiki for process docs, analyze data quality, and contribute to release notes and