Salesforce & GTM Systems Architect

Salesloft; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Clari + Salesloft is seeking a Business Systems Administrator to lead Salesforce configuration, integration, and governance within our GTM tech stack. You will partner with stakeholders to optimize processes and own system roadmaps.

You will collaborate with our Enterprise Business Systems team to enable sales and marketing workflows, ensure data integrity, and drive scalable solutions across Sales Cloud and Service Cloud.

Qualifications

• Bachelor's degree required, or equivalent work experience.
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst.
• Salesforce Certification is a plus.
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus.
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

Responsibilities

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders to interrogate business processes and uncover root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems.
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle.
• Integrations and advanced configurations/support.
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps.
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort.
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability.
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance.

Skills

Salesforce Admin

Business Analysis

System Integrations

Stakeholder Management

Education

Bachelor's degree

Job description

Clari + Salesloft is seeking a Business Systems Administrator to lead Salesforce configuration, integration, and governance within our GTM tech stack. You will partner with stakeholders to optimize processes and own system roadmaps.

You will collaborate with our Enterprise Business Systems team to enable sales and marketing workflows, ensure data integrity, and drive scalable solutions across Sales Cloud and Service Cloud.