Salesforce Education Cloud Dev & Admin — Higher Ed

Evidence In Motion (EIM); United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Evidence In Motion (EIM) is seeking a skilled Salesforce Developer/Administrator to implement and optimize Education Cloud across the organization. You will manage Salesforce platforms, including Education Cloud and Marketing Cloud, and collaborate with Enrollment, Marketing, Clinical Education, and Post Professional Services.

The role requires hands-on Salesforce Admin and Developer experience, with a focus on integrations (Zoom, Canvas, Outlook/Calendly) and delivering scalable solutions for

Qualifications

• Must have hands-on experience as both Salesforce Administrator and Developer.
• Experience with Omni-Channel and Amazon Connect configuring call centers, queues, routing.
• Experience integrating Salesforce with third-party systems via REST APIs and OAuth.
• Education sector exposure (higher education/OPM) preferred.

Responsibilities

• Evaluate, analyze, and maintain all Salesforce instances; liaise between tech teams and business stakeholders.
• Collaborate with stakeholders to gather requirements and identify gaps in existing solutions.
• Develop and maintain custom solutions using Apex Classes, Triggers, Flows and Lightning Web Components (LWC).
• Define project scope and configure CRM systems to meet business needs.
• Develop and execute test plans, lead user acceptance, performance, security, and usability testing.
• Manage vendor relationships for bug fixes and new features.
• Deliver training, demonstrations, and ongoing support to ensure smooth adoption.
• Create and maintain documentation including process maps and system architecture.
• Stay up to date with Salesforce releases and best practices.

Skills

Salesforce Admin

Salesforce Developer

Apex & LWC

Omni-Channel

Amazon Connect

REST APIs

OAuth

Outlook/Calendly integration

Education Cloud

Education

Bachelor's degree in Computer Science, Software Engineering, or related field

Tools

Zoom Phone/Zoom Webinar

Canvas LMS

Salesforce REST APIs

Job description

Evidence In Motion (EIM) is seeking a skilled Salesforce Developer/Administrator to implement and optimize Education Cloud across the organization. You will manage Salesforce platforms, including Education Cloud and Marketing Cloud, and collaborate with Enrollment, Marketing, Clinical Education, and Post Professional Services.

The role requires hands-on Salesforce Admin and Developer experience, with a focus on integrations (Zoom, Canvas, Outlook/Calendly) and delivering scalable solutions for