Salesforce Education Cloud Specialist | Admin & Developer

Colorado In Motion; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Confluent Health, LLC is seeking a skilled Salesforce Developer/Administrator to implement and optimize Education Cloud across Education and partner systems. You will administer Education Cloud, Marketing Cloud, and integrated platforms, collaborating with Enrollment, Marketing, Clinical Education, and other teams.

The ideal candidate has higher education experience and Salesforce ecosystem expertise, with a focus on delivering scalable CRM solutions and ongoing improvements in a fast-paced

Qualifications

• Strong hands-on experience as both a Salesforce Administrator and Salesforce Developer.
• Hands-on experience with Omni-Channel and Amazon Connect configuration.
• Experience integrating Salesforce with Zoom Phone/Zoom Webinar and Canvas LMS.
• Experience with REST APIs and OAuth integrations.
• Experience integrating Salesforce with Outlook and Calendly preferred.
• Bachelor's degree in Computer Science, Software Engineering, or related field required; higher education experience preferred.
• Salesforce certifications are a plus; OPM experience preferred.
• Technical proficiency in Java; strong analytical and problem-solving skills.
• Excellent communication and stakeholder-facing abilities.

Responsibilities

• Evaluate, analyze, and maintain all EIM Salesforce instances; liaison between technical teams and stakeholders.
• Gather requirements, analyze processes, identify gaps, and implement changes.
• Develop and maintain Apex, Triggers, Flows, and Lightning Web Components (LWC).
• Define scope and feasibility; modify CRM to align with business needs.
• Develop test plans; lead user acceptance, performance, security, and usability testing.
• Manage vendor relationships; work on bug fixes and feature adoption.
• Deliver training, demos, and ongoing end-user support for adoption.
• Create documentation including process maps and system architecture.
• Stay current with Salesforce releases and best practices; support change management.

Skills

Salesforce Admin

Salesforce Developer

Omni-Channel

Amazon Connect

REST APIs

OAuth

Outlook/Calendly

Java

Problem Solving

Communication

Education

CS/SE Bachelor

Tools

Zoom Phone

Canvas LMS

Job description

Confluent Health, LLC is seeking a skilled Salesforce Developer/Administrator to implement and optimize Education Cloud across Education and partner systems. You will administer Education Cloud, Marketing Cloud, and integrated platforms, collaborating with Enrollment, Marketing, Clinical Education, and other teams.

The ideal candidate has higher education experience and Salesforce ecosystem expertise, with a focus on delivering scalable CRM solutions and ongoing improvements in a fast-paced