Salesforce CRM Product Owner – EAR & Enhancements

Threadneedle group; Minneapolis (MN); Híbrido; USD 105 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits program

Bonus potential

Resumo da oferta

Ameriprise Financial is seeking a CRM Technical Product Manager to own Salesforce CRM capabilities with a focus on Experienced Advisor Recruiting (EAR). You will partner with business leaders and technology teams to define, prioritize and deliver enhancements across Salesforce and integrations.

Translate business needs into requirements, user stories, and a prioritized backlog to drive value. The role requires 3+ years in product management or related tech, experience with Salesforce Sales

Qualificações

• 3+ years in product management or related tech role.
• Experience supporting Salesforce Sales Cloud solutions including backlog management, testing, and release delivery.
• Proven ability to translate complex business needs into requirements, user stories and delivery plans.
• Experience working in Agile environments with backlog management, sprint planning, and UAT.

Responsabilidades

• Coordinate CRM enhancements prioritized for EAR and other partners; translate needs into requirements and acceptance criteria.
• Lead roadmap planning, solution design and delivery for CRM capabilities.
• Gather and analyze feedback from users and production issues to identify improvements.
• Monitor adoption and user satisfaction to inform prioritization.
• Support UAT, validate requirements, and coordinate production issue resolution.

Conhecimentos

Salesforce Sales Cloud

Agile delivery

Requirements gathering

Stakeholder engagement

User stories/acceptance criteria

Communication skills

Formação académica

Bachelor's degree in Business/CS or related field

Ferramentas

Salesforce integrations

Data management

Platform governance

Descrição da oferta de emprego

Ameriprise Financial is seeking a CRM Technical Product Manager to own Salesforce CRM capabilities with a focus on Experienced Advisor Recruiting (EAR). You will partner with business leaders and technology teams to define, prioritize and deliver enhancements across Salesforce and integrations.

Translate business needs into requirements, user stories, and a prioritized backlog to drive value. The role requires 3+ years in product management or related tech, experience with Salesforce Sales