Salesforce CRM Product Owner for EAR & Growth

Ameriprise Financial Services, LLC; Minneapolis (MN); On-site; USD 105,000 - 130,000; Full time

Job summary

Ameriprise Financial Services, LLC in Minneapolis seeks a Product Owner for Salesforce CRM capabilities, focusing on Experienced Advisor Recruiting (EAR) and other CRM needs. You will partner with line leaders and Technology teams to translate business needs into requirements and a prioritized backlog.

You will drive the development lifecycle, manage a roadmap, participate in Agile delivery, and ensure solutions improve business outcomes and user experience across CRM platforms.

Qualifications

• 3+ years in product management, product ownership, or related tech role.
• Bachelor's Degree or equivalent experience in Business, Computer Science or related field.
• Experience supporting Salesforce Sales Cloud solutions, including requirements management, backlog prioritization, testing, and release delivery.
• Proven success delivering technology enhancements that improve business processes, user experience, and measurable business outcomes.
• Demonstrated ability to translate complex business needs into requirements, user stories, and actionable delivery plans.
• Experience working in Agile environments, including backlog management, sprint planning, backlog refinement, user acceptance testing, and release activities.
• Strong analytical, problem-solving, and decision-making skills with the ability to evaluate risks, dependencies, tradeoffs, and implementation impacts.
• Demonstrated ability to build effective partnerships with business stakeholders, technology teams, vendors, and cross-functional delivery teams.
• Excellent verbal and written communication skills with the ability to influence decisions and communicate effectively across all levels of the organization.

Responsibilities

• Coordinate CRM enhancements prioritization and delivery for EAR and other lines.
• Translate business needs into requirements and user stories; maintain acceptance criteria.
• Participate in Agile delivery activities and make prioritization decisions regarding scope, risks, dependencies, and impacts.
• Lead roadmap planning, solution design, and delivery activities for CRM capabilities for EAR and partners.
• Gather and analyze feedback from business users and production issues to identify platform enhancements.
• Develop and maintain partnerships with stakeholders, technology teams, vendors, and end users to support successful delivery and adoption.
• Coordinate communication, release readiness, and change management activities to minimize business disruption.

Skills

Product management

Agile

Stakeholder engagement

Backlog management

Requirements analysis

User stories

Data analysis

Education

Bachelor's degree or equivalent

Tools

Salesforce Sales Cloud

Job description

Ameriprise Financial Services, LLC in Minneapolis seeks a Product Owner for Salesforce CRM capabilities, focusing on Experienced Advisor Recruiting (EAR) and other CRM needs. You will partner with line leaders and Technology teams to translate business needs into requirements and a prioritized backlog.

You will drive the development lifecycle, manage a roadmap, participate in Agile delivery, and ensure solutions improve business outcomes and user experience across CRM platforms.