Salesforce Consultant - AI-Enabled, Multi-Cloud Focus

CrossCountry Consulting LLC; United States; Hybrid; USD 75.000 - 90.000; Vollzeit

Benefits dieser Stelle

Healthcare options

401(k) with company matching

Parental leave

Technology stipends

Wellness reimbursements

Zusammenfassung

CrossCountry Consulting is hiring a Salesforce Consultant to support a range of client projects. You will configure, administer, and optimize Salesforce across multi-cloud environments, working with a team to deliver integrated solutions for private sector clients.

The role emphasizes data security, user management, and ongoing optimization, with opportunities to explore AI-enabled enhancements within firm guidelines. Benefit-focused and growth-minded.

Qualifikationen

• 1-4 years of professional consulting experience, handling multiple client tickets with attention to detail.
• 1+ years of hands-on Salesforce configuration experience (fields, page layouts, workflows, or flows).
• Strong analytical skills and proficiency in Microsoft Excel; excellent written and verbal English.

Aufgaben

• Leverage Salesforce multi-cloud capabilities and configurations.
• Configure solutions and support development for various client needs.
• Perform ongoing Salesforce administration tasks including user management and data security.
• Implement and maintain customizations per client requirements; monitor health and performance.
• Troubleshoot issues with timely resolution and escalation when needed.
• Develop clear use cases with clients and stakeholders.
• Analyze complex information and propose best practices and process components.
• Contribute to AI-enabled client solutions in line with policy and standards.
• Stay updated on emerging AI tools and opportunities for improvement.

Kenntnisse

Salesforce configuration

Excel

English communication

Analytical skills

Self-starter

AI tools

Continuous learning

Project/ticket management

Ausbildung

Bachelor's degree or equivalent in a technical field

Tools

Salesforce

Jobbeschreibung

CrossCountry Consulting is hiring a Salesforce Consultant to support a range of client projects. You will configure, administer, and optimize Salesforce across multi-cloud environments, working with a team to deliver integrated solutions for private sector clients.

The role emphasizes data security, user management, and ongoing optimization, with opportunities to explore AI-enabled enhancements within firm guidelines. Benefit-focused and growth-minded.