Salesforce & Business Systems Specialist

Communities in Schools Inc; Oregon; Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Paid time off

Retirement plan (403b)

Paid holidays

Health care benefits

Job summary

Communities In Schools (CIS) is seeking a Specialist, Business Systems to administer CIS's Salesforce environments and integrated applications supporting fundraising and network resources. Reporting to the Director, Business Systems, this role maintains system health, data integrity, security, and user access; troubleshoots issues and coordinates updates.

You will provide user support and training, manage requests, document processes, and partner with staff and vendors to ensure systems meet

Qualifications

• Bachelor's degree or equivalent experience.
• 6+ years of related experience in business systems administration with Salesforce experience.
• Salesforce Administrator certification preferred; candidates without certification must obtain it within their first year.
• Strong written and verbal communication, customer service, and relationship-building skills.
• Ability to work independently and collaboratively, manage competing priorities, adapt to change, and document processes clearly.
• Experience with data management, security, reporting, dashboards, and application integrations.

Responsibilities

• Maintain Salesforce system health, configurations, security, and platform updates.
• Configure and maintain objects, fields, page layouts, record types, list views, validation rules, reports, and dashboards.
• Conduct data audits, resolve duplicates, support data imports, and maintain data quality.
• Monitor integrated applications, system storage, and license utilization.
• Investigate issues and coordinate resolutions with internal teams and vendors.
• Lead smaller system improvements and document configurations and processes.
• Provide user guidance and training on system functionality and business processes.
• Assist with release management, testing, and deployments.

Skills

Salesforce Administration

Data integrity

User support

Documentation

Communication

Education

Bachelor's degree in information technology, computer science, business, or related field

Tools

Salesforce

Job description

Communities In Schools (CIS) is seeking a Specialist, Business Systems to administer CIS's Salesforce environments and integrated applications supporting fundraising and network resources. Reporting to the Director, Business Systems, this role maintains system health, data integrity, security, and user access; troubleshoots issues and coordinates updates.

You will provide user support and training, manage requests, document processes, and partner with staff and vendors to ensure systems meet