Salesforce Systems & Enablement Manager

Cresa Dallas; Dallas (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Cresa Dallas is seeking a Manager, Salesforce Business Systems to oversee daily Salesforce administration, support, and ongoing improvements. You will bridge business needs with technical resources, handling configuration, reporting, testing, and user training to ensure optimal platform performance.

In this role, you will work within a collaborative Salesforce team, contributing across projects, sharing knowledge, and supporting end users to drive adoption and value for our clients and

Qualifications

• 3-5 years Salesforce experience.
• Hands-on Salesforce administration experience.
• Strong understanding of Salesforce configuration, reporting, dashboards, security, and automation.
• Experience training and supporting end users and troubleshooting Salesforce issues.
• Strong business analysis and problem-solving skills.
• Strong communication, training, and customer service skills.

Responsibilities

• Administer and support Cresa’s Salesforce platform day-to-day.
• Implement enhancements, configurations, and data integrity improvements.
• Develop reports and dashboards; provide training and user support.
• Collaborate with business and technical teams to drive user adoption.

Skills

Salesforce experience

Admin experience

Reporting & dashboards

User training

Business analysis

Communication

Education

Salesforce Administrator certification

Tools

Salesforce

Flow

Job description

Cresa Dallas is seeking a Manager, Salesforce Business Systems to oversee daily Salesforce administration, support, and ongoing improvements. You will bridge business needs with technical resources, handling configuration, reporting, testing, and user training to ensure optimal platform performance.

In this role, you will work within a collaborative Salesforce team, contributing across projects, sharing knowledge, and supporting end users to drive adoption and value for our clients and