Salesforce Business Analyst: CRM & Process Optimization

AppLab Systems, Inc; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading tech solutions provider is seeking a Business Analyst to work with Salesforce projects in San Francisco, California. The ideal candidate will have a minimum of 8 years in business analysis, strong expertise in Salesforce CRM, and excellent communication and problem-solving skills. The role involves conducting needs analysis, process mapping, and creating documentation to support project success. Certifications like Salesforce Certified Business Analyst are recommended, and familiarity with Agile methodologies is a plus.

Qualifications

• 8 years in business analysis, preferably with Salesforce projects.
• Exposure to Agile methodologies.
• Experience with CRM optimization.

Responsibilities

• Conduct needs analysis and process mapping.
• Create wireframes and documentation.
• Leverage Salesforce tools for project success.

Skills

Salesforce CRM

SOQL

Data management

Communication

Problem-solving

Education

Salesforce Certified Business Analyst

Salesforce Administrator

Platform App Builder

Agile/CSM certifications

Job description

A leading tech solutions provider is seeking a Business Analyst to work with Salesforce projects in San Francisco, California. The ideal candidate will have a minimum of 8 years in business analysis, strong expertise in Salesforce CRM, and excellent communication and problem-solving skills. The role involves conducting needs analysis, process mapping, and creating documentation to support project success. Certifications like Salesforce Certified Business Analyst are recommended, and familiarity with Agile methodologies is a plus.