Salesforce BA: Requirements, Process Design & Data Modeling

Quantum Technologies. LLC; Detroit, Northern (MI, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Quantum Technologies LLC in Detroit seeks a skilled Business Analyst to elicit, analyze, and document business needs from stakeholders through workshops and meetings. The role focuses on Salesforce CRM modules, process modeling, and requirements engineering.

Ideal candidates will have strong communication skills and experience with UML, data migration, and system architecture, enabling effective collaboration across teams in a fast-paced environment.

Qualifications

• Elicit, analyze, and document business needs from stakeholders through workshops and meetings.
• Experience with Salesforce platforms and CRM modules.
• Knowledge of UML, process modeling, and requirements engineering.
• Strong communication and presentation skills.

Responsibilities

• Gather and document user stories and acceptance criteria.
• Create process maps (As-Is and To-Be).
• Develop BRDs and data models.
• Prepare technical specifications and test scripts.

Skills

Salesforce Platform

Sales Cloud

Service Cloud

Experience Cloud

CPQ

Declarative tools

Flows

Validation Rules

UML

Agile/Scrum

Data migration

System architecture

Tools

UML

Agile/Scrum

Job description

Quantum Technologies LLC in Detroit seeks a skilled Business Analyst to elicit, analyze, and document business needs from stakeholders through workshops and meetings. The role focuses on Salesforce CRM modules, process modeling, and requirements engineering.

Ideal candidates will have strong communication skills and experience with UML, data migration, and system architecture, enabling effective collaboration across teams in a fast-paced environment.