Salesforce Business Analyst

Innovee Consulting LLC; City of Albany (NY); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

Innovee Consulting LLC in Albany, NY is seeking a Salesforce Business Analyst for a long-term engagement. The role focuses on analyzing business processes, mapping As-Is workflows, and documenting requirements to maximize Salesforce capabilities.

You will support UAT by writing plain language test scripts and facilitating workshops, and translate business needs into detailed functional specifications. Collaboration with stakeholders will drive IT modernization initiatives.

Formación

• 3+ years business analysis experience in IT modernization projects.
• Experience with SSDLC methodology and process documentation.
• Familiarity with Salesforce implementations preferred.

Responsabilidades

• Conduct application portfolio assessments and business process mapping.
• Document As Is workflows, pain points, and inefficiencies.
• Develop To Be process documentation aligned with Salesforce capabilities.
• Support UAT by writing plain language test scripts and facilitating workshops.
• Capture business requirements and translate them into functional specifications.

Conocimientos

Business analysis

Salesforce familiarity

Process documentation

Descripción del empleo

Role:Salesforce Business Analyst
Location: Albany, NY
Duration: Long Term

Responsibilities

• Conduct application portfolio assessments and business process mapping.
• Document As Is workflows, pain points, and inefficiencies.
• Develop To Be process documentation aligned with Salesforce capabilities.
• Support UAT by writing plain language test scripts and facilitating workshops.
• Capture business requirements and translate them into functional specifications.

Minimum Requirements

• 3+ years business analysis experience in IT modernization projects.
• Experience with SSDLC methodology and process documentation.
• Familiarity with Salesforce implementations preferred.