Salesforce Business Analyst II – Process & UAT

LexisNexis Risk Solutions; Boca Raton (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing program

Life insurance

Disability insurance

Family benefits

HSA and commuter accounts

Paid time off & volunteering

Job summary

LexisNexis Risk Solutions is seeking a Business Analyst in Florida to partner with business units, gather requirements, and map current and future processes. You will support Salesforce-related projects, document requirements, and facilitate workshops to drive value across IT initiatives.

Responsibilities include creating user stories, defining acceptance criteria, and ensuring alignment with SDLC and agile practices while collaborating with cross-functional teams and stakeholders.

Qualifications

• Gather and document business and functional requirements.
• Facilitate stakeholder workshops and elicitation sessions.
• Create user stories and acceptance criteria.
• Document current and future state processes.
• Identify process improvements and solution opportunities.
• Support Salesforce-related projects, testing and UAT.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements elicitation sessions.
• Create user stories, acceptance criteria, process maps, and business documentation.
• Document and analyze current (as-is) and future (to-be) business processes.
• Identify process improvements, business gaps, and solution opportunities.
• Support Salesforce-related projects, enhancements, testing, and user acceptance activities.
• Collaborate with business stakeholders, developers, and technical teams throughout the project lifecycle.
• Support solution evaluation, testing, and implementation activities.

Skills

Requirements Gathering

Salesforce CRM

Agile Delivery

Business Process Mapping

User Stories & Acceptance Criteria

Stakeholder Management

Workshop Facilitation

Data Analysis & Data Flow Mapping

UAT & Test Support

Process Improvement

SDLC Knowledge

Communication & Documentation

Education

Bachelor's degree in a relevant discipline

Tools

Salesforce CRM

Job description

LexisNexis Risk Solutions is seeking a Business Analyst in Florida to partner with business units, gather requirements, and map current and future processes. You will support Salesforce-related projects, document requirements, and facilitate workshops to drive value across IT initiatives.

Responsibilities include creating user stories, defining acceptance criteria, and ensuring alignment with SDLC and agile practices while collaborating with cross-functional teams and stakeholders.