Salesforce Business Analyst

AppLab Systems, Inc; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading tech solutions provider is seeking a Business Analyst to work with Salesforce projects in San Francisco, California. The ideal candidate will have a minimum of 8 years in business analysis, strong expertise in Salesforce CRM, and excellent communication and problem-solving skills. The role involves conducting needs analysis, process mapping, and creating documentation to support project success. Certifications like Salesforce Certified Business Analyst are recommended, and familiarity with Agile methodologies is a plus.

Qualifications

• 8 years in business analysis, preferably with Salesforce projects.
• Exposure to Agile methodologies.
• Experience with CRM optimization.

Responsibilities

• Conduct needs analysis and process mapping.
• Create wireframes and documentation.
• Leverage Salesforce tools for project success.

Skills

Salesforce CRM

SOQL

Data management

Communication

Problem-solving

Education

Salesforce Certified Business Analyst

Salesforce Administrator

Platform App Builder

Agile/CSM certifications

Job description

2 days ago Be among the first 25 applicants

Needs analysis, process mapping, wireframing, and documentation.

Strong communication and problem-solving abilities.

Technical Skills

• Salesforce CRM (Sales Cloud, Service Cloud), SOQL, and data management.
• Familiarity with reports, dashboards, and automation tools.

Certifications

• Salesforce Certified Business Analyst (recommended).
• Salesforce Administrator, Platform App Builder, and Agile/CSM certifications are a plus.

Experience

• 8 years in business analysis, preferably with Salesforce projects.
• Exposure to Agile methodologies and CRM optimization.

Thanks

Kawaljeet Kaur

[e-mail]

[phone]