Salesforce Business Analyst

Compunnel Inc.; Alabama; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

WFH after training

Charlotte-based, largely in-office

Job summary

Compunnel Inc. is seeking a Business Analyst II to collaborate with business partners and the Salesforce team to translate requirements into actionable Salesforce outcomes. You will design, implement, and test Salesforce solutions while supporting ongoing enhancements and documenting changes for stakeholders.

The role requires 3–5 years of experience, with a largely in-office schedule in Charlotte, and potential after training to work from home on some days.

Qualifications

• Translate business requirements into Salesforce outcomes.
• Design and implement Salesforce solutions.
• Support day-to-day enhancements.
• Collaborate with a Salesforce team of 7–10 members.
• Define functional and technical solutions for business needs.
• Gather requirements from stakeholders and analyze data.
• Communicate findings to ensure successful implementation.

Responsibilities

• Translate business requirements into Salesforce outcomes.
• Design and implement Salesforce solutions.
• Support day-to-day enhancements.
• Meet with business stakeholders to gather requirements.
• Test and document new Salesforce functionality.

Skills

Salesforce

Business Analysis

Requirements gathering

Stakeholder communication

Tools

Salesforce Sales Cloud

Job description

JOB SUMMARY

Business Analyst II

Key Responsibilities

• Working with business partners to translate business requirements into Salesforce actionable outcomes.
• Design and implementation of Salesforce.
• Support day‑to‑day enhancements.
• Working with existing Salesforce team (7-10 people).
• Define functional solutions and create technical solutions to business problems utilizing the Salesforce Sales, Service and Experience Cloud.
• Meet with business stakeholders and partners to gather requirements and analyze data to develop solutions.
• Confer with personnel concerned to ensure successful functioning of newly implemented functionality.
• Test and document new functionality for business stakeholders.
• Document findings of study and prepare recommendations for implementation of new systems procedures, functions or organizational changes.

Required Qualifications

• 3-5 years experience

Certifications

• Monday-Friday 8am-5pm
• Charlotte Based. Mostly in office-some opportunity to WFH after training.