Salesforce Business Analyst

Oscar; Philadelphia (Philadelphia County); Remote; USD 82,656 - 110,208; Full time

Job summary

A federal consulting partner is seeking a Salesforce Business Analyst for a fully remote, contract-to-hire role. The analyst will support large-scale implementation of Salesforce Public Sector Solutions by translating complex needs into functional solutions. Candidates should possess an active Secret clearance and U.S. citizenship. Responsibilities include gathering requirements, developing user stories, and facilitating communication between technical teams and stakeholders.

Qualifications

• Experience with Agile tools.
• Experience with user training or technical documentation.
• Familiarity with Salesforce functionality in public sector.

Responsibilities

• Gather and document business requirements from federal stakeholders.
• Develop user stories and workflows for Salesforce solutions.
• Facilitate communication between business users and technical teams.

Skills

Business analysis

Agile methodologies

Jira

Communication skills

Problem-solving

Education

3+ years as Business Analyst

Salesforce certification

Active Secret clearance

Tools

Salesforce

Microsoft Office

Job description

This range is provided by Oscar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $80.00/hr

About the Role

A federal consulting partner is seeking a Salesforce Business Analyst to support a large-scale government implementation of Salesforce Public Sector Solutions. This fully remote, contract-to-hire role focuses on translating complex business needs into functional Salesforce solutions within an Agile delivery framework. Candidates must have an active Secret clearance or Public Trust, and U.S. citizenship is required due to federal contracting guidelines.

Key Responsibilities

• Gather, analyze, and document business requirements from federal stakeholders

• Develop user stories, workflows, and system requirements for low-code/no-code Salesforce solutions

• Maintain and prioritize the product backlog in collaboration with development teams

• Create supporting documentation including process flows, user guides, and training materials

• Facilitate communication between business users and technical teams

• Contribute to system security and compliance documentation for federal approval processes

• Participate in Agile ceremonies such as sprint planning and retrospectives

• Ensure quality and completeness of deliverables throughout the project lifecycle
  
  

Required Qualifications

• 3+ years of experience as a Business Analyst, including at least one Salesforce project

• Active Secret clearance or Public Trust

• U.S. Citizenship and must have lived in the U.S. 3 of the past 5 years

• 3+ years working with Agile tools (e.g., Jira, Trello) and Microsoft Office

• 1+ years of experience with user training or technical documentation

• Familiarity with Salesforce functionality in a public sector environment
  
  

Preferred Qualifications

• Experience working on federal IT projects or in regulated environments

• Understanding of federal security standards and ATO processes

• Salesforce certifications (Business Analyst, Administrator) or relevant Trailhead badges

• Experience with data migration and system integrations

• Strong problem-solving, communication, and analytical skills

• Ability to multitask, stay organized, and meet deadlines in a remote team environment
  

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services

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