Salesforce Business Analyst

TECHOHANA

San Diego (CA)

Hybrid

USD 90,921 - 129,494

Part time

14 days+

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Benefits offered by this job

Competitive compensation

Hybrid working model

Opportunities for professional growth

Job summary

A leading technology consultancy in San Diego is seeking a Salesforce Business Analyst to bridge business needs with Salesforce solutions. This hybrid role involves analyzing requirements, designing improvements, and ensuring effective stakeholder communication, with pay up to $80/hour. Candidates should have a strong background in Salesforce and exceptional requirements elicitation skills.

Qualifications

3+ years of experience as a Salesforce Business Analyst or in a closely related role.
Hands-on familiarity with Salesforce clouds and declarative configuration tools.
Strong skills in requirements elicitation and test management.

Responsibilities

Conduct interviews and document processes to capture stakeholder needs.
Analyze current workflows and identify gaps for improvements.
Collaborate with technical teams to design Salesforce solutions.

Skills

Salesforce Business Analysis

Requirements Gathering

Business Process Analysis

Stakeholder Communication

Tools

Sales Cloud

Service Cloud

AppExchange Solutions

Job description

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Rate: Up to $80/hour | Hybrid (Remote + On‑site) | End Client: Major Financial Services Company

Role Overview

The Salesforce Business Analyst will play a pivotal role in bridging business needs and the Salesforce platform within a leading financial services environment. Working both remotely and on‑site, they will gather, analyze, and document business requirements, translate them into Salesforce solutions, and champion adoption and efficiency across stakeholder groups.

Key Responsibilities

Requirement Gathering & Analysis: Conduct interviews, workshops, and document processes to capture stakeholder needs and business objectives.
Process Mapping & Documentation: Analyze current workflows, identify gaps, and design Salesforce‑enabled improvements with clear artifacts like BRDs, user stories, use cases, and process diagrams.
Solution Design & Configuration: Collaborate with technical teams to design and configure Salesforce solutions (custom objects, flows, reports, dashboards, validation rules) in alignment with business goals.
Testing & Validation: Lead UAT and functional/regression testing; develop test scripts and manage issue resolution to ensure solutions meet business requirements.
Training & Adoption Support: Create training materials, conduct sessions, support user adoption, and provide ongoing post‑go‑live assistance.
Stakeholder Communication: Serve as the liaison between technical teams and non‑technical stakeholders, ensuring clear, consistent communication throughout the project lifecycle.

Preferred Qualifications

3+ years of experience as a Salesforce Business Analyst or in a closely related role.
Hands‑on familiarity with Salesforce clouds (Sales Cloud, Service Cloud), declarative configuration tools, and AppExchange solutions.
Strong skills in requirements elicitation, business process analysis, documentation, and test management.
Excellent interpersonal and communication abilities, capable of translating complex technical concepts for varied audiences.
Preferred: Salesforce Administrator or Business Analyst certification; experience in financial services or familiarity with Financial Services Cloud is a plus.

Why This Opportunity Stands Out

Hybrid Flexibility: Ideal for professionals who value a mix of remote productivity and structured in‑office collaboration.
Competitive Compensation: Up to $80 per hour for top-tier Salesforce BA expertise.
High-Impact Sector: Make a real difference by shaping CRM solutions within a large, dynamic financial services firm.
Professional Growth: Engage in end‑to‑end Salesforce delivery—from discovery through launch and beyond.

Seniority level