Senior Business Analyst

Insight Global

United States

On-site

USD 90,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading company in the tech industry is seeking a Sr Business Analyst to enhance their Lead to Cash operations. This role focuses on technology implementations, coordinating UAT tests, and collaborating with key stakeholders to streamline processes and improve operational efficiency. The ideal candidate has extensive experience in business requirements documentation and Salesforce support.

Qualifications

5+ years as a Business Analyst with experience in Salesforce.
Strong documentation and ability to communicate with stakeholders.
Hands-on experience coordinating UAT testing.

Responsibilities

Support transformation of Lead to Cash business operations.
Capture project requirements and collaborate with stakeholders.
Facilitate UAT and create project plans.

Skills

Project Management

Business Requirement Documentation

UAT Testing

Salesforce

Communication Skills

Problem Solving

Tools

Google Slides

Google Sheets

Lucidchart

Microsoft Excel

Microsoft PowerPoint

Job description

1 week ago Be among the first 25 applicants

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $55.00/hr

Direct message the job poster from Insight Global

- 5+ years of experience as a Business Analyst utilizing project management methodologies to drive timelines

- Strong experience and knowledge of business requirement documentation (BRDs)

- Hands on experience coordinating and performing UAT testing.

- Experience supporting requirements related to Lead to Cash, Order to Cash, Quote to Cash, Sales Operations, or Revenue Operations type business processes/operations

- Experience with and understanding of the Salesforce platform; demonstrated knowledge of Salesforce capabilities/potential to provide solutions to business problems

- Strong documentation and communication skills for multi-stakeholder alignment, simplifying complex analysis through compelling storytelling slides, and producing high-quality documentation.

- Ability to synthesize business pain points and people/process/technology issues to formulate proposals to remediate them

- Structures own work to meet all deadlines, is able to shoulder additional workload, and adds value by exceeding original plans

- Demonstrates use of listening and questioning techniques to understand issues and problems

- Ability to become a trusted advisor with key stakeholders Proficient in Google Slides and Sheets, Lucidchart or Microsoft Excel and PowerPoint

Nice to Have Skills & Experience

- Salesforce Admin experience - Background in sales operations

Job Description

Insight Global is looking a Sr Business Analyst to join a leader in the tech industry supporting the transformation of their Lead to Cash business operations. The BA will have diverse responsibilities primarily focused on technology and system implementations, delivering automation and improving our operational infrastructure. Business Analysts (BAs) help improve processes and efficiency by understanding business needs, capturing the project requirements, and collaborating/communicating with stakeholders to support development and implementation of the Salesforce solution. BAs work effectively with both people and information to facilitate a solution to a problem. The role will require some use of project management skills as you will need to create a project plan to define project timelines and align project stakeholders on the plan. The right candidate should have a background supporting sales operations processes centered around lead to cash, order to cash, quote to cash, sales enablement, or revenue enablement/operations. You will be gathering and writing business requirements and creating a process flow to review with project teams for feedback, as well as reading existing documentation and running reports to look for insights in the data to investigate issues. The ability to synthesize information will be crucial in this role as you will be setting up and facilitating meetings to understanding business pain points, then synthesizing the meeting and sending out meeting decisions and action items. This role will require coordinating and leading UATs, or performing UAT in a sandbox for an enhancement. Coming from an environment where you utilized Salesforce technology to accomplish technology goals will be helpful in driving requirements that show how to solve problems with a CRM.

Pay Rate Range: $45-$55/hour

Seniority level