Salesforce Business Analyst

INFOTRON; Denver (CO); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Salesforce Business Analyst to enhance their Salesforce platform. The role involves gathering requirements, implementing solutions, and improving business processes while supporting the transition to Salesforce Lightning. Candidates should have 2-6 years of experience in a similar role and familiarity with Salesforce tools.

Qualifications

• 2-6 years as a Business Analyst with Salesforce experience required.
• Strong understanding of Salesforce features and tools.
• Good communication and documentation skills.

Responsibilities

• Gather and document business requirements.
• Translate needs into user stories and system changes.
• Collaborate with admins/devs to implement solutions.

Skills

Communication

Documentation

Agile

Salesforce features and tools

Education

Salesforce Admin Certification

Tools

Jira

Confluence

Job description

Job Title: Salesforce Business Analyst (SFDC BA)

Location: 100% Remote

Job Summary:

We’re looking for a Salesforce Business Analyst to support and improve our Salesforce platform. You’ll work with business teams to gather requirements, recommend solutions, and help deliver system enhancements that drive efficiency and user satisfaction.

Key Responsibilities:

Gather and document business requirements

Translate needs into user stories and system changes

Collaborate with admins/devs to implement solutions

Assist with testing, training, and user adoption

Help improve business processes and data quality

Support the transition from Salesforce Classic to Lightning over the next 2–3 years

Qualifications:

2–6 years as a Business Analyst (Salesforce experience required)

Strong understanding of Salesforce features and tools

Good communication and documentation skills

Experience with Agile tools (e.g., Jira, Confluence)

Salesforce Admin certification is a plus