Salesforce Business Analyst

Genesis10; Dallas (TX); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading consulting firm is seeking a Salesforce Business Analyst for a long-term, mostly remote position in Dallas, TX. Ideal candidates will have extensive Salesforce experience, particularly with the Service Cloud and Lightning platform. Responsibilities include facilitating sessions with stakeholders and collaborating with developers on technical implementations. As part of Genesis10, you will gain access to competitive benefits and a supportive team focused on your professional growth.

Benefits

Medical and dental insurance

401k plan

Bi-weekly payroll

Successful re-marketing program

Referral program

Qualifications

• 4+ years experience as a Salesforce Business Analyst.
• 3+ years experience with Salesforce Lightning on configuration and customization.
• 3+ years with Salesforce Service Cloud.

Responsibilities

• Facilitate discovery and scoping sessions with stakeholders.
• Collaborate with developers on functional and technical approaches.
• Engage in mid-development testing and post-deployment validations.

Skills

Salesforce Administration

Salesforce Lightning

User Management

Process Automation

Communication

Education

Salesforce Certification

Job description

Genesis10 is seeking a Salesforce Business Analysts for a long term position located in Dallas, TX. This is a mostly remote position. Local candidates are highly preferred.

Description:
This is a complex and large implementation of Salesforce Service Cloud with these roles being focused on Analyst activities. Salesforce Admin experience is preferred.

Responsibilities:

• Facilitate discovery and scoping sessions with business stakeholders and documenting functional requirements in user stories
• Establish technical approaches that map functional requirements to Salesforce features and functionality
• Collaborate with Developers on Functional and Technical Approaches
• Understand Salesforce capabilities and limitations and the ability to clearly communicate those to business stakeholders
• Perform product demos and incorporate business feedback to meet stakeholder objectives while maintaining scope
• Engage in mid-development testing and post-deployment validations of functionality to ensure the quality of the product
• Follow and understand new Salesforce product and technical capabilities resulting from Salesforce releases

Requirements:

• 4+ years experience as a Salesforce Business Analyst
• 3+ years experience working with Salesforce Lightning platform on configuration, customization (Lightning Web Components, Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core Salesforce features
• 3+ years hands-on experience with Salesforce Service Cloud and/or Experience Cloud
• Detailed understanding of the Salesforce Lightning environment.
• Experience with administrative tasks: User management, Queues, Public Groups, customization of objects, record types, fields, page layouts, etc.
• Experience with Process Automation: Flows, Process Builder, Workflow Rules
• Familiarization with Salesforce design system and UI/UX standards and principles

Desired Skills:

• Active Salesforce Certification(s); Salesforce Certified Administrator preferred
• Experience with Salesforce Experience Cloud, AWS, Tableau, or Virtual Assistants a plus

W2 Status:
Only W2 candidates will be considered for this position.

Benefits of Working with Genesis10:
As a Genesis10 consultant, we are proud to offer access to the following benefits:

• Medical and dental insurance
• Bi-weekly payroll
• 401k plan
• Successful re-marketing program
• Referral program with the opportunity to earn additional income

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.
“Genesis10 is an Equal Opportunity Employer, M/F/D/V”
#DIG10-DA