Salesforce BA II | Agile, UAT & Process Improvement

Brightmine; Boca Raton (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing programs

Paid time off

Job summary

Brightmine in Boca Raton, FL is seeking a Business Analyst II to partner with business units on technology initiatives that deliver value and align with objectives. You will gather requirements, document current and future processes, and support Salesforce-centric projects.

Requirements include 1+ years in IT BI roles, Salesforce experience, and agile experience. Strong communication and stakeholder engagement are essential to succeed in this role.

Qualifications

• 1+ years of Business Analyst experience in an IT environment.
• Experience working with Salesforce CRM.
• Experience working in Agile environments using Scrum, Kanban, or similar methodologies.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements elicitation sessions.
• Create user stories, acceptance criteria, process maps, and business documentation.
• Document and analyze current (as-is) and future (to-be) business processes.
• Identify process improvements, business gaps, and solution opportunities.
• Support Salesforce-related projects, enhancements, testing, and user acceptance activities.
• Collaborate with business stakeholders, developers, and technical teams throughout the project lifecycle.
• Support solution evaluation, testing, and implementation activities.

Skills

Requirements gathering

Salesforce CRM

Agile delivery

Business process mapping

User stories

Stakeholder management

Workshop facilitation

UAT testing

Data flow mapping

SDLC knowledge

Documentation skills

Education

Bachelor's degree in a relevant discipline

Tools

Salesforce CRM

Job description

Brightmine in Boca Raton, FL is seeking a Business Analyst II to partner with business units on technology initiatives that deliver value and align with objectives. You will gather requirements, document current and future processes, and support Salesforce-centric projects.

Requirements include 1+ years in IT BI roles, Salesforce experience, and agile experience. Strong communication and stakeholder engagement are essential to succeed in this role.