Salesforce & AI-Enabled Ops Product Manager

Atari, Inc.

Northern (KY)

Hybrid

USD 95,000 - 130,000

Full time

44 hours ago

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Job summary

Atari, Inc. is seeking a highly organized Business Operations Product Manager to own Salesforce administration, improve data integrity, and optimize commercial workflows across the company's operations.

You will design scalable processes, document requirements, and partner with senior leadership to translate business needs into actionable systems-based solutions. Collaboration with Legal and IT is essential to drive adoption and compliance.

Qualifications

3–5 years in business operations or related roles.
3–5 years of Salesforce Administration experience required.
Experience designing and improving business processes and operational workflows.
Experience translating business needs into clear technical requirements for development teams.
Experience creating user guides, training materials, and operational documentation.
Strong ownership mindset and problem-solving skills.
Proven ability to pull, clean, and analyse data and communicate findings to stakeholders.
Familiarity with legal workflows in business development organizations.
Excellent cross-functional communication with executive leadership.

Responsibilities

Own Salesforce configuration, data integrity, user support, platform optimization, and alignment of Salesforce data models, workflows, automation, and reporting with business processes.
Design, document, and continuously improve commercial processes and workflows across media, entertainment, and IP businesses.
Own operational workflows for opportunities, agreements, contracts, and related Salesforce records, partnering with Legal to improve contract review, approvals, execution, and post-execution tracking.
Manage and optimize integrations between Salesforce and related tools, including DocuSign, ensuring accurate agreement and contract data across systems.
Partner with senior leadership to identify bottlenecks, prioritize improvements, and implement scalable systems-based solutions.
Translate business requirements into prioritized specifications, implementation plans, testing criteria, and rollout documentation; facilitate collaboration between business stakeholders and technical teams.
Validate system functionality and business requirements during implementation and support successful adoption of new capabilities.
Define reporting and dashboard requirements for opportunities, agreements, contracts, approvals, execution status, and commercial performance.
Develop user documentation, training materials, governance standards, and best practices to drive Salesforce adoption, data quality, and compliance.
Support AI-enabled initiatives by defining use cases, documenting requirements, and helping operationalize AI-powered workflows.