Salesforce Administrator: Data-Driven Nonprofit Ops

Workforce Partnership; San Diego (CA); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

PTO

PTO sell-back

Employer-paid benefits

Learning and development

Pension plan

457 retirement plan

Employee wellness

Job summary

San Diego Workforce Partnership seeks a Salesforce Administrator to lead administration, configuration, and continuous improvement of the Salesforce platform. You will translate business needs into secure, scalable solutions and support program delivery, reporting, and data-informed decisions.

You will partner with stakeholders to design declarative solutions, automate processes with Flow, and manage data integrity and integrations. Strong communication and collaboration are essential.

Qualifications

• Bachelor’s degree in computer science, information technology, business administration, or a related field equivalent.
• Minimum three (3) years of progressively responsible experience administering, configuring, and supporting Salesforce.
• Demonstrated experience designing and maintaining Salesforce automation using Flow Builder.
• Experience using Salesforce Data Loader and Microsoft Excel to perform bulk data changes, validate records, and maintain data quality.
• Experience troubleshooting Salesforce issues using debug logs and other diagnostic tools.
• Experience configuring Salesforce reports, dashboards, page layouts, user permissions, and security settings.
• Strong written and verbal communication skills.
• Demonstrated ability to collaborate across departments and provide customer-focused service.
• Strong organizational skills and attention to detail.

Responsibilities

• Gather, analyze, and document business and program requirements for Salesforce configurations.
• Design, configure, test, deploy, and maintain Salesforce functionality (objects, fields, layouts, reports, dashboards).
• Develop declarative automation using Salesforce Flow Builder to streamline workflows.
• Monitor features and releases to improve system functionality and user experience.
• Troubleshoot integrations between Salesforce and third-party services.
• Perform bulk data imports/exports using Salesforce Data Loader.
• Maintain data integrity and standardized data-entry practices.
• Provide training and documentation to staff on Salesforce usage.

Skills

Analytical thinking

Problem solving

Communication skills

Collaboration

Time management

Attention to detail

Customer-focused service

Education

Bachelor’s degree in computer science or related field

Master’s degree in a relevant field

Tools

Salesforce Flow Builder

Salesforce Data Loader

Experience Cloud

Microsoft Excel

Job description

San Diego Workforce Partnership seeks a Salesforce Administrator to lead administration, configuration, and continuous improvement of the Salesforce platform. You will translate business needs into secure, scalable solutions and support program delivery, reporting, and data-informed decisions.

You will partner with stakeholders to design declarative solutions, automate processes with Flow, and manage data integrity and integrations. Strong communication and collaboration are essential.