Salesforce Administrator

Tenth Revolution Group; New York (NY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Tenth Revolution Group is seeking a Salesforce Administrator to join a mission-driven nonprofit and support a major Salesforce transformation. This role will help manage the Nonprofit Cloud environment, ensure data quality, and enable effective reporting for stakeholders.

You will collaborate with technical leadership, program staff, and end users to build long-term Salesforce capabilities, implement security controls, and promote user adoption in a hybrid work setting with 1 day onsite per week

Qualifications

• Bachelor's degree or equivalent professional experience
• 2+ years of Salesforce Administration experience
• Strong understanding of core Salesforce administration functions
• Experience with Flow Builder (Screen Flows, Record-Triggered Flows, Scheduled Flows)
• User management, profiles, permission sets, and security controls
• Custom objects, fields, record types, and page layouts
• Reports, dashboards, formula fields, and dashboard filters
• Data imports and exports using Data Loader and related tools
• Data quality management, validation rules, and deduplication processes
• Strong Excel and data management skills
• Experience supporting and training end users
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and commitment to data accuracy

Responsibilities

• Support Salesforce configuration, enhancements, and ongoing system maintenance
• Build and maintain Flows, validation rules, page layouts, permission sets, and related functionality
• Assist with testing and deployment of new platform features
• Support sandbox management and release processes
• Maintain strong security practices and data governance standards
• Provide day-to-day Salesforce support to internal users
• Troubleshoot technical and functional system issues
• Deliver onboarding and training for new users
• Create and maintain user guides, training materials, and system documentation
• Promote Salesforce best practices and user adoption
• Monitor and improve data quality and integrity
• Support data imports, exports, migrations, and routine maintenance activities
• Implement data validation and deduplication processes
• Develop and maintain reports and dashboards
• Support business reporting and performance measurement initiatives
• Assist with internal and external data requests
• Help translate business needs into actionable reporting solutions
• Partner with external Salesforce consultants and implementation teams
• Support system rollouts, testing efforts, and user acceptance activities
• Assist with migration from legacy platforms
• Support change management initiatives and adoption strategies
• Help communicate system updates and enhancements to stakeholders

Skills

Salesforce Admin

End-user training

Stakeholder management

Data governance

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Data Loader

Flow Builder

Job description

Location: Hybrid (1 day onsite per week in New York City)

Position Overview

This is an exciting opportunity to join a mission-driven organization during a major Salesforce transformation and play a key role in shaping how staff leverage data to better serve their communities.

The Salesforce Administrator will support the implementation, maintenance, enhancement, and day-to-day operation of the organization's Salesforce Nonprofit Cloud environment and related data systems. Working closely with technical leadership, program stakeholders, and end users, this individual will help build long-term internal Salesforce capabilities while ensuring strong system adoption, data quality, and reporting effectiveness.

Key Responsibilities

System Administration & Configuration

• Support Salesforce configuration, enhancements, and ongoing system maintenance
• Build and maintain Flows, validation rules, page layouts, permission sets, and related functionality
• Assist with testing and deployment of new platform features
• Support sandbox management and release processes
• Maintain strong security practices and data governance standards

User Support & Training

• Provide day-to-day Salesforce support to internal users
• Troubleshoot technical and functional system issues
• Deliver onboarding and training for new users
• Create and maintain user guides, training materials, and system documentation
• Promote Salesforce best practices and user adoption

Data Quality & Management

• Monitor and improve overall data quality and integrity
• Support data imports, exports, migrations, and routine maintenance activities
• Implement data validation and deduplication processes

Reporting & Analytics

• Develop and maintain reports and dashboards
• Support business reporting and performance measurement initiatives
• Assist with internal and external data requests
• Help translate business needs into actionable reporting solutions

Salesforce Implementation & Business Support

• Partner with external Salesforce consultants and implementation teams
• Support system rollouts, testing efforts, and user acceptance activities
• Assist with migration from legacy platforms
• Support change management initiatives and adoption strategies
• Help communicate system updates and enhancements to stakeholders

Qualifications

Required

• Bachelor's degree or equivalent professional experience
• 2+ years of Salesforce Administration experience
• Strong understanding of core Salesforce administration functions
• Experience with:
• Flow Builder (Screen Flows, Record-Triggered Flows, Scheduled Flows)
• User management, profiles, permission sets, and security controls
• Custom objects, fields, record types, and page layouts
• Reports, dashboards, formula fields, and dashboard filters
• Data imports and exports using Data Loader and related tools
• Data quality management, validation rules, and deduplication processes
• Strong Excel and data management skills
• Experience supporting and training end users
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and commitment to data accuracy

Preferred

• Salesforce Administrator Certification (or willingness to obtain)
• Experience with Salesforce Nonprofit Cloud (NPC) or Nonprofit Success Pack (NPSP)
• Experience supporting nonprofit organizations
• Experience with change management and user adoption initiatives
• Experience working with sensitive or highly regulated data