Salesforce Administrator & CRM Solutions Lead

Scigon Solutions, Inc.

Oak Brook (IL)

On-site

USD 85,000 - 120,000

Full time

14 days+

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Job summary

Scigon Solutions, Inc. is seeking a highly motivated Salesforce Administrator / CRM Solutions Lead to support and optimize the organization's Salesforce ecosystem, handling day-to-day administration, stakeholder engagement, and release management within an Agile team.

You will partner with business and technical teams to design scalable CRM solutions for sales, service, marketing, and customer engagement, including security, workflows, dashboards, and data integrity.

Qualifications

Bachelor's degree in Computer Science, Information Systems, Business Technology, or related field.
3+ years Salesforce Administration experience.
3+ years supporting Salesforce Sales Cloud & Service Cloud.
Experience with Jira or similar tools for Agile delivery.
Experience gathering requirements and translating business needs into technical solutions.

Responsibilities

Administer and maintain the Salesforce platform including user management, profiles, roles, and security.
Design, configure, and maintain workflows, automation, and validation rules.
Monitor platform performance and coordinate releases within Agile teams.
Gather, validate, and translate business requirements into Salesforce solutions.
Create dashboards, reports, and user enablement materials.