Salesforce Administrator | CRM Architect & Data Quality

Heidrick & Struggles International; Chicago (IL); Presencial; USD 120 000 - 135 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Disability leave

Parental leave

Paid time off

401k contribution

Resumo da oferta

Heidrick & Struggles in Chicago seeks a Salesforce Administrator to design CRM solutions across multiple clouds and integrations. You will handle administration, configuration, release management, and ongoing enhancements to ensure data quality, governance, and strong user experience.

This role collaborates with architects, analysts, developers, QA, and business teams in a fast-paced environment. You will lead technical and business projects, align with security standards, and drive revenue

Qualificações

• Bachelor's degree from a four-year college or university in a related field.
• 3-5 years of Salesforce Administration experience with 300+ users.
• Salesforce Certified Administrator and Advanced Administrator.
• Experience configuring AppExchange products to develop CRM solutions.
• Experience with flows, validation rules, triggers, page layouts, report types, etc.
• Experience with sandboxes, admin access, data handling, and integrations.
• Knowledge of Data Cloud (Data 360) for unified customer data strategy.
• Hands-on with Einstein Analytics/CRM Analytics.
• Familiarity with CI/CD tools such as Salesforce DX, GitHub, Copado.
• Experience in non-Salesforce environments and with Jira and GitHub.
• Experience with Pardot, Salesforce Inbox, Service Cloud and/or CPQ.
• Experience with Kantata (Kimble), Own Backup, DocuSign.

Responsabilidades

• Design and architect the CRM solution to leverage the Salesforce platform.
• Stay current with Salesforce releases and implement relevant capabilities.
• Manage sandbox environments, data seeding, and refresh steps.
• Oversee release and deployment activities using Salesforce DX, Copado and GitHub workflows.
• Maintain operational aspects of Saleforce.com focusing on configuration, data quality, and security.
• Participate in governance and change/release processes.
• Build and maintain standard and ad hoc reports and dashboards.
• Ensure proper security models for data access.

Conhecimentos

Salesforce Admin

Release management

Data quality

Governance

Business analysis

Project management

Communication

Formação académica

Bachelor's degree in Computer Science / related field

Ferramentas

Salesforce DX

Copado

GitHub

JIRA

AppExchange

Einstein Analytics/CRM Analytics

Data Cloud (Data 360)

Kantata (Kimble)

Own Backup

DocuSign

Descrição da oferta de emprego

Heidrick & Struggles in Chicago seeks a Salesforce Administrator to design CRM solutions across multiple clouds and integrations. You will handle administration, configuration, release management, and ongoing enhancements to ensure data quality, governance, and strong user experience.

This role collaborates with architects, analysts, developers, QA, and business teams in a fast-paced environment. You will lead technical and business projects, align with security standards, and drive revenue