Salesforce Administrator

Convene

United States

Remote

USD 70,000 - 110,000

Full time

9 days ago

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Job summary

Convene Inc. in Tampa, FL, seeks a Salesforce Administrator to manage day-to-day configuration, support, and maintenance of Salesforce.com for US-based clients.

The role will collaborate with stakeholders, customers, and vendors to drive adoption of Salesforce as the primary tool for customer service, sales, and marketing. The ideal candidate will have 3+ years of Salesforce Administration experience, advanced knowledge of Salesforce configuration, customization, and integration, and proficiency

Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field.
Minimum 3+ years of Salesforce Administration experience.
Advanced knowledge of Salesforce configuration, customization, and integration.
Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities.
Proficient in SQL and Apex programming.
Salesforce QA experience is preferred.

Responsibilities

Create and maintain users, roles, profiles, security settings, custom objects, and fields
Develop and maintain reports, dashboards, workflows, and other automation
Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
Develop, document, and maintain operational processes and procedures related to Salesforce
Provide technical support and training to end-users on Salesforce usage

Skills

Salesforce Administration

SQL

Apex programming

Lightning Platform

Sales Cloud

Service Cloud

Communities

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Salesforce configuration

Salesforce customization

Salesforce integration

Job description

About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.

Salesforce Administrator

The Salesforce Administrator will be responsible for the day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing.

*THE PERSON IN THIS ROLE MUST BE COMFORTABLE WORKING FULL US BASED HOURS TO SUPPORT US BASED CLIENT.*

Salesforce Administrator Duties and Responsibilities

Create and maintain users, roles, profiles, security settings, custom objects, and fields
Develop and maintain reports, dashboards, workflows, and other automation
Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
Develop, document, and maintain operational processes and procedures related to Salesforce
Provide technical support and training to end-users on Salesforce usage

Salesforce Administrator Requirements and Qualifications